2/10
The customer service was the only thing i can praise. The room was not clean and looked like a tornado hit it from inside. It smelled like Mildew and was musty. The AC looked like someone tried to rip it out of the wall, one of the sprinklers had a disposable cup covering it, the door knob was almost completely pulled off of the bathroom door, the shower curtain was bent and wobbly, there was a huge hole in the ceiling. We booked with 2 adults and 3 kids. We had 2 towels in the bathroom and 1 rag with no shampoo. We asked for more rags and were given 2 because that's all they had. We asked for 2 extra blankets and pillows and were told they may have them. We got the blankets and were told they only had 1 pillow. This was by far my worst experience at a hotel and it was no cheaper than other options in the area. The pictures on the listing are false advertising and I would love a refund!!!
Scarlett
2 晚家庭旅行
