2/10
My recent stay at the Days Inn by Wyndham in Jacksonville, NC, was incredibly disappointing, despite the ongoing renovations. While I understand improvements are underway, significant issues with both management and the hotel's operational standards severely impacted my experience.
For starters, the pool was closed during my visit, reportedly due to failing inspections or other regulatory hurdles. This was a major letdown, as it's an advertised amenity I expected to use. Compounding this, loud partying outside rooms continued late into the night, making it nearly impossible to get any restful sleep.
The management team, particularly the owner, displayed highly unprofessional and inappropriate behavior. I personally witnessed instances of what I perceived as rude and potentially racist conduct from the owner. It also appeared that the hotel frequently fluctuated its prices without clear reason.
The way staff were treated was also concerning; they seemed to be subjected to excessive micromanagement and disrespectful behavior, which likely contributes to a negative working environment.
During my stay, my husband was publicly belittled in front of other guests and staff, which was completely unacceptable. Despite having stayed for two consecutive nights and attempting to extend for a third, I was abruptly told I couldn't prolong my stay and had to leave. I would not recommend this hotel to anyone.
Brenda
1 晚家庭旅行