I am a shift manager for housekeeping at a major resort in Southern Colorado and i was deeply disappointed Firstly by the check in process, where the gm said i couldn't use my chime card for Incidentals, i have used it at over 50 Hilton hotels across the u.s. the Hilton website says thay they will absolutely take a prepaid credit card for Incidentals.
I had to download cashapp and transfer money to my kids debit card to get the room (i had already paid for the room through hotels.com and the g.m said id have to take it up with them for a refund)
The room was dirty, the bed poorly made, shower had stains all over, and the electric curtains wouldnt gondown.
nathan
nathan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Damian
Damian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Damian
Damian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Beautiful, clean, modern
It was my first time staying at a Tru hotel and I will definitely stay again. It was clean, modern, and beautifully decorated. I’d describe it as a no frills, but very comfortable and modern vibe. There isn’t coffee in the rooms but always coffee in the lobby. The fitness center was immaculate. I didn’t use the pool or eat breakfast, but it all looked wonderful!
Janna
Janna,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
James
James,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Nice hotel
It was a good stay but room was a bit small and desk could have been cleaned a little bit better.
Jenna
Jenna,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Carlos
Carlos,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Candace
Candace,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Comfy Weekend Getaway
Picked this location because of proximity to the things we planned. Great dining options all around and lots of shopping. If you’re looking for a simple, hot breakfast, they’ve got you covered. They even brought me an extra fan and placed it in my room because I mentioned that I like the extra noise to help me sleep. Great customer service. My only complaint is they should have more pillows for the king rooms. 3 is just not enough for 2 people.. 😀
Ralph
Ralph,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Desiree
Desiree,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Karli
Karli,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
jaime
jaime,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Ray
Ray,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Cool decor, good price. Small room, no microwave, and the pillows were terrible.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Nice and clean
Tracie R
Tracie R,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Great
Jody
Jody,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Janice R
Janice R,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Decent stay, great location
Our stay here was nice. The lobby area is very welcoming and clean and the front desk staff were pleasant. We enjoyed the pool but wished it was heated. The walls did seem to be thin, we could hear a lot of noises coming from neighboring rooms. The rooms were very clean and had plenty of towels and toiletries. Breakfast was decent but the one staff member working the breakfast area wasn’t very friendly. Overall a good stay. And the location is a 10.
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Clean and friendly hotel for a great price!
jan
jan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Front desk staff was incredibly friendly, room was clean. Breakfast buffet had a ton of options. Hotel was quiet and close to many attractions. Parking was easy as well.
Stephanie
Stephanie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Jim
Jim,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
Superior
Very clean very nice will stay here again great location front desk lady is amazing