First of all I didn't get the room I reserved...I reserved a king room, upon check in I was told all the king rooms were full and I would only be able to stay in a double bed room. When asked if I would get a discount due to not having my reserved room, I was told no. Then on night 2 the TV remote stopped working, and when asked about a new remote or batteries, I was told there was no replacement. Also the pool is closed, which should be on the website, because thats 1 reason I booked...I have stayed here multiple times and this was the worse stay...I dont know if I will stay again.