The young barman was more concerned with escaping from the bar and having a vape across the road than serving guests. He was extremely rude when it was pointed out we had been waiting 20 minutes to be served on terrace. Challenged and laughed out loud at that suggestion - which was true. Wrong person to be working in such a prestige environment. So disappointing.
Jane
Jane,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 3 日
Disappointing.
The young barman was extremely rude and unhelpful during our stay on Sunday 20th July.
On our pre-paid return visit on Saturday 2nd August we were very disappointed with the condition of our room. It smelt of cigar smoke when we arrived and later smelt of dampness. There were greasy ‘forehead’ marks on the windows and a full strip of ‘Advil’ tablets on the floor by the curtain! Not acceptable standard for this overprice accommodation.
Jane
Jane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Egemen
Egemen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Christopher M
Christopher M,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 20 日
This was my second time at this property. First time the service and condition of the property was very good. However, this time my experience was very unsatisfactory.
Alina
Alina,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 19 日
Breakfast very expensive
No room service 24/7
Cleaning service inconsistent
Needs renovation
Monica
Monica,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
AHLAM
AHLAM,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 15 日
The staff was very helpful
Clarese
Clarese,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 2 日
It was very mid
Sevnur
Sevnur,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Muhteşem yer
Sinan
Sinan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
pecunia non olit
über Hotel.com gebucht primär ein kleines , im Bad nach Kloake übelriechendes Zimmer für Invalide zugewiesen erhalten ( ist wohl die Art Kunden, welche über Hotels.com buchen zu bestrafen...). nach meinem Protest ohne Rückfrage besseres Zimmer erhalten , sonst ...!
Georg
Georg,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 17 日
There was pooh stains in the toilet prior to my arrival, also they gave a room that kept shaking whenever the staff would ise the doors. So basically was woken up every 15 minutes after 6.30 am highhtly dissatisfied.
The front desk person Olivier is really nice though.
KAAN
KAAN,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Excellent
ROSHNI
ROSHNI,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Couples Romatic weekend
Hotel was elegant and cozy very nice fireplace in lobby. Excellent location
Great toiletries , towels and bedding
And they make a great cappuccino!
Belinda
Belinda,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
Krysstian
Krysstian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Delightful stay
Very professional staff
Always ready to assist
Great location
Going back next month
Esther
Esther,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
A Warm Hug
My Stay was amazing. Oksana, Cheinez, Paul and Tony all playe a special part in making my stay a memorable one. Thanks to you all, see you next year.
Tony
Tony,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 5 日
I loved the staff and I loved the atmosphere this is the hotel I want to stay at if I revisit Paris.