This hotel LITERALLY saved my vacation. I had a horrible experience at a previous one and my partner and I booked this one as an emergency because the first hotel didn’t have hot water. When we arrived we immediately noticed the difference in the hospitality and AMAZING service given by the staff.
Dafne and Johnathan (Johnny) helped calm our nerves and put smiles on our faces. We could’ve literally cried. From helping us to our rooms, celebrating my partner’s birthday by giving us a celebratory cheesecake, clean rooms with all the hot water and towels we needed- I couldn’t have asked for a better experience. Thank you to the Hilton staff that saved our trip. We are forever grateful for the amazing experience.
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Victor Octavio
Victor Octavio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Top notch customer service and great location
Customer service was 200%. Carlos BB, the bellhop was great. He provided us with info about the Hotel and the nearby areas. Dafne at the front desk was awesome. She was very friendly and helpful. She was able to up grade our room at our request. Maggie and Karla at the restaurant were very friendly and provided us with great customer service. Great customer service at this Hitel is a common theme. The service at the pool bar was great. A more mature atmosphere is also a common theme in this Hotel, which is what my wife and I were looking for. The location is great. Located right next door to La Isla Shopping Mall. This provided us with great restaurant and shopping options. From McDonald’s to several upscale restaurants, from Prada to local souvenir shops. The bus stops are located just one minute or less from the lobby, or if you prefer a private transportation service, you have may different choices.
Rodrigo
Rodrigo,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 23 日
La chambre avait une odeur d'urine, les appareils de gym étaient vieux et défectueux.
Muller
Muller,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Superou as expectativas
Tudo ótimo. Adoramos nossa estadia. Hotel muito bem localizado.
João Paulo
João Paulo,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Iba de trabajo y me pareció una gran opción.
MARIAN
MARIAN,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Buen ambiente y rl personal muy amable.
Noel
Noel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Francisco
Francisco,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
El hotel, está en buenas condiciones y el personal que lo atiende es muy amable. Lo re
Jose Ubaldo
Jose Ubaldo,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Rodrigo
Rodrigo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Convenience location
Richard
Richard,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 23 日
Hotel muy bonito, nuevo pero se escucha todo de habitación a habitación
JHONATAN
JHONATAN,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
No resolvieron un tema de clima
Jesús
Jesús,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Joshua
Joshua,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Great view and service was great by the pool bartender and Feli the server
Raymond
Raymond,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 19 日
Property should offer a little bit more as in food and activities
Esteban
Esteban,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Great roof top pool and bar!! Live saxophone player. Bar tab was very reasonable!
Brian
Brian,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
hernando jo
hernando jo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Laurencia
Laurencia,6 晚行程
Orbitz真实住客点评
6/10 好
2025 年 4 月 9 日
It is fine for the price
Deana
Deana,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Marco Einar
Marco Einar,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Matthew
Matthew,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
buena ubicación y excelentes instalaciones
julio
julio,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Great property close to the beach and main hotel zone of Cancún Mexico. The amenities are new and in great condition. Wander rooftop is star of the show.