Everyone was nice except the one black lady that worked last night. I have never had someone be so rude for no reason before.
Will never be back here
真实旅客
1 晚行程
10/10
Great hotel! Close to everything, clean and convenient.
Patrick
3 晚商务旅行
10/10
Great customer service. And the rooms were clean and comfortable. Definitely recommend staying
Domanic
1 晚行程
4/10
Only option was $70 per day valet parking.
Fitness center severely lacking and smelled musty.
Jonathan
1 晚商务旅行
6/10
George
2 晚行程
10/10
Joseph
1 晚行程
6/10
真实旅客
2 晚商务旅行
4/10
$69 for Valet parking. Plus tip. Absolutely ridiculous.
真实旅客
1 晚行程
10/10
Cesar
1 晚行程
2/10
The experience from the moment we got to the front desk was horrible. The older woman working the front desk has a problem with dogs however they are pet friendly hotel. The maid cart walked up behind startling my dog and he barked. She told he’s not going to be able to stay here. I said the cart startled him dogs bark. It put such a damper on my weekend after dealing with her that we left Friday morning and decided not to return to this hotel.
Gary
3 晚结伴旅行
10/10
The Staff were exceptional.
Sean
1 晚行程
10/10
Robert
2 晚行程
10/10
Everything great
Soraya Selim
1 晚结伴旅行
10/10
Taneal
1 晚家庭旅行
10/10
George
1 晚行程
6/10
amy
1 晚结伴旅行
6/10
Restroom was clogged when we arrived and we were too tired to ask to get it fixed. Other than that it was fine.
Mario
1 晚家庭旅行
6/10
真实旅客
3 晚商务旅行
10/10
The rooms are always very clean and all the staff are friendly.
Kenneth
4 晚行程
4/10
There is ZERO parking availability and they require you to valet. Valet charges $69, but when you electronically pay the bill as they instruct, it charges $79. I was charged a complete fee from the hotel AFTER already being charged from hotels.com. They said they would get someone to reverse the charge and that person never made any call while we were there. So now I’m forced to contact my bank on Monday morning to see what can be done. This hotel completely ruined my overnight vacation!
Jay
1 晚行程
2/10
It’s time to update this property. I was hit for more than $400 for the room during South x Southwest. The first room had no heat. The manager came and assigned me a second room and turned the heat to 89. Naturally this room turned into the desert. I took a shower and the shower head had a defective seal and water flooded the bathroom. I absolutely would have left if it wasn’t midnight when this all happened.
Victoria
1 晚行程
10/10
Elisabeth
1 晚行程
6/10
enrique
1 晚行程
2/10
Well, actually I did not go. I had a change to my itinerary and wanted to cancel the stay. No one cares!
I'll never use Expedia in the future; nor will advise to others.