$69 for Valet parking. Plus tip. Absolutely ridiculous.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Cesar
Cesar,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Not Pet Friendly
The experience from the moment we got to the front desk was horrible. The older woman working the front desk has a problem with dogs however they are pet friendly hotel. The maid cart walked up behind startling my dog and he barked. She told he’s not going to be able to stay here. I said the cart startled him dogs bark. It put such a damper on my weekend after dealing with her that we left Friday morning and decided not to return to this hotel.
Gary
Gary,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
The Staff were exceptional.
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Everything great
Soraya Selim
Soraya Selim,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Taneal
Taneal,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
George
George,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
amy
amy,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Clogged toilet
Restroom was clogged when we arrived and we were too tired to ask to get it fixed. Other than that it was fine.
Mario
Mario,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 15 日
Hidden fees just keep piling on!!!!
There is ZERO parking availability and they require you to valet. Valet charges $69, but when you electronically pay the bill as they instruct, it charges $79. I was charged a complete fee from the hotel AFTER already being charged from hotels.com. They said they would get someone to reverse the charge and that person never made any call while we were there. So now I’m forced to contact my bank on Monday morning to see what can be done. This hotel completely ruined my overnight vacation!
Jay
Jay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Elisabeth
Elisabeth,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 28 日
enrique
enrique,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Great until the last day.... because of Marathon.
Very nice hotel. We arrived February 14th and were greeted with Chocolate covered strawberries. We were attending a family wedding downtown. Close by to every place we needed to go.
But...we didn't realize that same weekend (Sunday, check-out day) there was a Marathon going on. I wish check out staff had warned us before we left the hotel. Road blocks everywhere. It took us 2 1/2 hours to get out into the Interstate. It is ridiculous how many road blocks we encountered. Marathon Hosts need to figure out a better plan for these runners. They aren't the only ones contributing to the Austin economy.
ELIDIA
ELIDIA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Jess
Jess,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 17 日
Toilet didn’t flush well.
Room temperature was
Not working properly
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
Not the best
Not the best. Hotel was clean and staff friendly but the Noise level from outside was horrible and you have to pay for parking
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Enjoyed My Stay
I enjoyed my stay at the Hilton Garden Inn Austin Downtown. The reps at the lobby were very helpful with my check-in, and provided all the information I needed for my 1-night stay. They also provided helpful information about getting around Austin and visiting interesting sites. The room was clean and well-kept. I had everything I needed to make my stay comfortable. The front desk staff should be commended for their valuable assistance.