Stayed 5 nights and the rooms were never cleaned once even though it was requested every single day. Had to get towels from the front desk. Terrible service. Would advise you to stay anywhere but here if at all possible.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
Rooms Never Cleaned Once
Stayed 5 nights and the rooms were never cleaned once even though it was requested every single day. Had to get towels from the front desk. Terrible service. Would advise you to stay anywhere but here if at all possible.
KC
KC,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Russell
Russell,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 3 日
Rachel
Rachel,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Dallas
Dallas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Great stay as I headed to meeting i. Another city.
Sonja
Sonja,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Clean room, comfortable bed.
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
Black mold city
I Booked two rooms.
The Inside bathroom of double room, the ceiling was coming down and black mold was up the walls.,this was next to the worst hotels I have ever stayed at in my life.the bathtub was so dirty I didn't want to stand in it ,and both the tub and sink faucets were broken.the bedroom carpet had a large stain that was still crusty and had not been cleaned. In lobby area bathrooms no toilet paper and dirty.i would never recommend this hotel to anyone.
lavetria
lavetria,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
Great stay for the price. Newly remodeled. There were some people roaming the parking lot at night that was odd.
Jackie
Jackie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
The room was adequate and the only problem we encountered was many small black flys and gnats we found in the room.
William
William,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 28 日
1. I asked for a room on the 1st floor because I was traveling with an elderly woman. I was told they had no rooms available on the 1st floor.
Get inside the room and it had not been cleaned. Beds unmade, towels on the floor etc. I go tell the person at the front desk and the response was, "really?". He then gave me another room located ON THE 1ST FLOOR....
2. We were there for 3 nights and every night we returned our key card would not work.
3. The fridge did not work and housekeeping left food in the microwave from the folks that were there before is.
4. All these issues and not once did anyone apologize for the terrible service.
I didn't think to take pics of the first room. I didn't find the issues with the fridge and microwave until the night before we were leaving.
To be fair, the room itself was descent, but the customer service experience was absolutely terrible!!!
Reginald
Reginald,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 27 日
Drago
Drago,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Donald L
Donald L,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
My room smelled bad. The front desk employee wasn't very courteous. The doors at the back of the building were broken and anyone could come in. The place is very run down
James
James,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 19 日
It’s illegal to harass a disabled person WTH a service dog. This is for a disabled veteran. We request led the appropriate disabled room as well. I do understand people have emotional support animals. We have a legit service dog. He tried to charge us $50 for the dog. The bathroom door would close, there was a hole in the wall next to the toilet, breakfast had dry blueberry muffins and 3 types of cream. No toast, no juice, and not even sugar for coffee! Then when we woke up the mattress was so hard we could barely walk. We left even though we were paid up till the next day. We were going to check out when we saw a guy dressed like a rapper at the front desk wearing sunglasses inside. At that point I couldn’t take anymore. There wasn’t even a coffee pot in the room. This place is one of the worst in all my 47 years of life.
Lisa
Lisa,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Tina
Tina,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Darla
Darla,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
Bret
Bret,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 8 日
Do not stay there
The hotel is being renovated but a very sloppy work quality is visible everywhere. Lose facet, dirty floors and moldy/ dirty corners. Smelly. In addition we were charged $50 deposit that was supposed to be refunded upon departure. I contacted the hotel and was assured that there were no problems and credit was issued. Three days later the deposit of $50 has not been credited yet.
jerry
jerry,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
The price is reasonable, rooms are clean and accommodating. Breakfast options could have more and staff arent very sociable. I would stay again.
Linsey
Linsey,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 31 日
Marc
Marc,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 31 日
Not bad but needs updates
The property is just old and outdated. There were these little naps everywhere in my room and if I did not wear socks my feet on the bottom work completely black from the floor not being completely clean. The location is pretty decent and the people that work there are really great it's just that it does need more care. Smell is really overwhelming when you come in. I don't know if it's an air freshener or the cleaning products but it was kind of a lot.