I have nothing but good thing to say about this hotel. Excellent service, location and facilities. The pool and surrounding areas were always clean. The rooms were cleaned daily by an excellent staff. Front desk people, doorman and security all great. Chek-in and out was a breeze.
Walking distance to the River Walk, Millennium Park, Navy Pier and others are fairly close. Red Line train station only a block away.
Wai
Wai,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 10 日
Poor service
Hotel refused to valet our car. We had to park car on the street hoping it would not be stolen. Created a lot of stress for the entire family, ruining our vacation. Checked out early and left Chicago as soon as we could.
Nathan
Nathan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Shane
Shane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Location is great
The actual housekeeper misinformed (lied) about us having dnd sign and skipped our room however upon several requests to have our room cleaned other housekeeper Shareefa was sent who did an AMAZING job.
Iram
Iram,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
The location is excellent easy walk to the River walk or Magic Mile.
Andrew
Andrew,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Perfect central location to walk to almost anywhere. Hotel staff were exceptionally friendly and helpful. Only two negatives of our stay was the internet connection was too slow to stream Netflix and uncomfortable pillows. Minor issues and we would definitely stay there again!
Ryan
Ryan,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
The overall stay was great. A few things we didn't like was the lighting in the rooms, and the beds were uncomfortable!
Brechell
Brechell,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Loud fan
There was a very loud fan in the bathroom that never ceased and the door has to be closed to dull it even a little.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Mañana cela
Mañana cela,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Carlos
Carlos,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Great hotel!
The staff was so friendly and professional. Room and lobby were nice and clean. The only drawback was the starbucks coffee machine was out of service. It did get noisy, but typical of downtown. I would definitely recommend and stay again!
Cherron
Cherron,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
Bill
Bill,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Essence
Essence,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Staff was wonderful, always so helpful. We got a great rate on a king suite and it was perfect with 2 kids. Nice size and layout. The location is great in terms of being in the middle of everything.
Andrea
Andrea,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 21 日
Wouldn’t stay here sgain
The second night there we were woken up at 5:00am to the ceiling leaking water and had to pack up our stuff and move to another room. They didn’t have the exact room available so they split us into 2 rooms. The last night there, an entire family had taken over the pool and there was soggy food all over the pool area and on the ground, kids running and screaming all through the pool area and then running through the hallways, screaming and gathering at the elevator to “hangout” we definitely will not be back and we will consider a more luxury hotel for the next visit. Although I thought mariott was a luxury hotel. It was lacking.
Chelsea
Chelsea,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
kavitha
kavitha,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Great central location
Maysin
Maysin,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 11 日
The staff is very friendly and helps with any questions, for this a huge thank you! But it was very upsetting that the parking under the hotel building is closed and the whirpool is on the hotel business card photo, but in reality it is filled with concrete.