ibis Hamburg Alster Centrum

Property class: 3.5
Pet-friendly hotel connected to the convention center, within easy reach of Alster Lakes

Choose dates to view prices

Ibis Hamburg Alster Centrum puts you in a great location, within a 15-minute walk of Alster Lakes and Hamburg City Hall. Also, Reeperbahn and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Lockers available
  • Bike rental

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
The current price is CNY604
CNY646 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, two bedside lamps, a desk, and a chair.

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(53 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

A hotel room with a bed, desk, and wardrobe.

Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

A modern room with a flat-screen TV mounted on a chalkboard wall, a mirror, and a door.

Room, 2 Twin Beds

7.8 out of 10
Good
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Alster Lakes - 1 min walk - 0.2 km
  • Inner Alster Lake - 4 min walk - 0.4 km
  • Hamburger Kunsthalle - 6 min walk - 0.5 km
  • Jungfernstieg - 10 min walk - 0.9 km
  • Hamburg City Hall - 12 min walk - 1.1 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg Finkenwerder Airport (XFW) - 40 min drive
  • Hamburg Central Station - 5 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪M&V Bar - ‬6 min walk
  • ‪barca - an der Alster - ‬3 min walk
  • ‪Cafe Liebermann - ‬6 min walk

About this property

ibis Hamburg Alster Centrum

  • Ibis Hamburg Alster Centrum puts you in a great location, within a 15-minute walk of Alster Lakes and Hamburg City Hall. Also, Reeperbahn and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

At a glance

Hotel size

    • 165 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 25 per day)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Bicycle parking
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night

Parking

  • Covered self parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?

Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg Alster Centrum?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at ibis Hamburg Alster Centrum?

Yes. Self parking costs EUR 25 per day.

What are the check-in and check-out times at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at ibis Hamburg Alster Centrum?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.

What is there to do at ibis Hamburg Alster Centrum and nearby?

Recommended spots to visit include Alster Lakes (2-min walk) and Hamburg City Hall (14-min walk), along with Miniatur Wunderland (1.4 mi) and Reeperbahn (1.7 mi).

What's the area around ibis Hamburg Alster Centrum like?

Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 7-minute walk from North Central U-Bahn and 9 minutes' walk from Moenckebergstrasse.

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Reviews

ibis Hamburg Alster Centrum Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a great variety, ranging from fresh waffles to classic bacon and eggs. (40 reviews)
  • Parking facilities were convenient, reasonable in price, and easily accessible. (11 reviews)
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Popular mentions

Room
Location
Service staff
Train station
Breakfast
Trains
Air conditioning
Parking
Bed
Lobby

Reviews

Verified review

8/10 Very good

Great location for exploring. Next door to the lake and lovely restaurants. Would be great if the rooms were refreshed and had coffee making facilities. Good breakfast and nice self service bar in lobby.
Verified review

10/10 Exceptional

The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Verified review

8/10 Very good

My girlfriend and I had a very pleasant stay at this hotel. The location is excellent only about a 10-minute walk from the central station and roughly 10–15 minutes on foot to the main shopping street and Rathaus Square. Breakfast was a highlight, with a great variety ranging from fresh waffles to the classic bacon and eggs. Overall, we were very satisfied with our stay and would highly recommend this hotel.
Verified review

8/10 Very good

We had a pleasant stay. The staff was very friendly, and check-in was quick and easy. The room was clean overall, though perhaps a little more attention should be given to the carpet. The beds were comfortable. The hotel is less than a five-minute walk from the main train station, and there are lots of restaurants and cafés nearby. I got a good deal when I booked the room. Therefore, it was great value for money.
Verified review

8/10 Very good

Nice breakfast, clean rooms and central
Verified review

10/10 Exceptional

Clean, modern and quiet
Verified review

10/10 Exceptional

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Verified review

6/10 Good

Good location, quiet room with little own entrance room and extra door, still not really worth the money imho.
Verified review

10/10 Exceptional

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
Verified review

10/10 Exceptional

Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Verified review

8/10 Very good

Nice and basic place to stay. Child cot was provided free of charge. Parking was convienent.
Verified review

8/10 Very good

Excellent location! Reasonably priced. Good breakfast. Great staff!
Verified review

8/10 Very good

ibis centrum alster

3 night stay excellent position and location very quiet road close to the lake one way and 5 minutes from the train station the other way Staff were friendly and helpful rooms clean typical ibis layout if you have a late flight there are lockers available at 2 euros for your bags
Verified review

8/10 Very good

I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Verified review

8/10 Very good

Fine but expensive

An excellent location if you want to be near Alster Lake or the train station. Staff were friendly and the breakfast was fine (average). The rooms were very small (as advertised) and the was no room service nor gym and luggage storage only for a fee. Overall an OK hotel.
Verified review

10/10 Exceptional

Great option for a short stay in Hamburg

This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
Verified review

6/10 Good

I wish there was a safe in the room. Other than that very friendly staff, very clean room, great sheets on the bed.
Verified review

6/10 Good

Friendly staff, but small room.

The hotel staff was very helpfull and friendly. The room was very small and the bathroom as well unfortunately. We got a room facing the rails and we could hear the trains all night.
Verified review

8/10 Very good

The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Verified review

4/10 Fair

Not clean

The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Verified review

10/10 Exceptional

A. Great location if you just got off at the Haupbahnhoff, the main train station. An easy 3-5 minute walk with rolling luggage across from the famous Hotel Atlantic. B. The staff was friendly. C. I added the breakfast when booking the room. Plentiful all-u-can-eat buffet with healthy foods. Choices from Eggs and bacon (German style) Muesli and cereals. Fresh rolls, breads, butter, jams, cold cuts Pancake/waffle maker All kinds of machine made coffees or late s. Teas, juices, etc Fresh fruit and more It makes sense to add this to your bill 19€ since the street doesn’t have restaurants next to it. You would have to walk to the other side of the Hauptbahnhof to get to those places (20 minutes walk). EST there and start your day after you go back to your room and brush your teeth after the buffet. D. Rooms for one person (myself) was good enough for two. Small bathrooms to be expected in Europe but clean clean clean. For the price and location I chose this hotel.
Verified review

10/10 Exceptional

Luggage can be stored before your room is ready. It does cost 2 euros per locker. Room was a good size with a good sized desk Reception was helpful. Close to the water and restaurants.
Verified review

6/10 Good

Small room. Everything absolutely minimum of what is expected of a hotel.
Verified review

8/10 Very good

A very basic hotel, but well situated and with good breakfast. A few minutes walk to the main railway station and chief museums, 15 min walk to the city center. When one opens the widow at night it's noisy because of traffic and a railway nearbay, when the window is closed, ac is extremely weak. Otherwise it's OK.
Verified review

10/10 Exceptional

Our room was clean and quiet. The breakfast buffet was extensive and tasty. The hotel is located directly across the street from The Atlantic Hotel and we felt classy being here. It was about a 10-minute walk to the Hbf