Standing water in floor (we cleaned up), broken ac, headboard fell off wall, other bed frame broke, toilet wobbled, key cards stopped working several times, didn’t bring clean towels or provide enough towels for 3. Didn’t offer a discount or different room until 10:30 the night the night we were leaving. She said “my manager said if you leave now we will refund your money and you can go to Boone”. I told her it was too late and shut the door. No continental breakfast or even a place for a continental breakfast so that is just a straight up lie. The lobby has strong potpourri that the desk clerk referred to as the stank lol. My mom and another lady were struggling to breathe. It was extremely loud at night and there were shady cars in and out that didn’t need to be there. The room has been renovated and is lovely however it fell apart quickly.