the room is clean and staff are nice. However, there is a long slope near hotel and it will be hard for travelers who have heavy luggages
YING
YING,3 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 16 日
A nice hotel
The front office staff were friendly and helpful. I could even borrow an umbrella from the hotel as the day rained a lot when I needed to go out on some activities. The check in and out was smooth. There was a free shuttle available every hour and that made it very convenient for customers to go downtown and back as the hotel is located on uphill. The room was clean and spacious. The hotel was of easy access to nearby lakeside trails for walking around.
YING TONG
YING TONG,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 3 月 12 日
A good place to stay while exporing Queenstown.
The hotel is in a good location but there is no view from our room and it is dated. The staffs were friendly and helpful. We asked for a late checkout but was only given 30 minutes. Overall it is a good place to stay while exporing Queenstown.
这家酒店离central town 大约步行10分钟左右,并不远,不过需要爬坡。过了马路,下坡后可直接来到湖边。酒店装修带有中式风格,亚洲人会觉得很亲切。另外酒店服务人员非常NICE。 我的手提箱钥匙掉了,值班经理想办法为我打开了行李箱,十分感动。
Qin
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Terence
Terence,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Good hotel. Rooms have been refurbished well. Main foyer could use an update. Overall, it's a great place to stay
Brian
Brian,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Anthony
Anthony,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Antoni
Antoni,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Anirban
Anirban,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
After checking in, we noticed a powerful musty smell in the room. We opened the window, hoping it would disappear when we returned. However, the musty foul smell was also in the bedding. Terrible first night but they changed the room for us for the next four nights and the staff were all very helpful except one of the managers on the last day who refused to call on the airport shuttle for us. After mentioning to him that other hotels in other cities were happy to do it for us he reluctantly made the call. Overall it was a nice stay