The place is not clean,has a bad smell and is noisy.
We were told that we'll have to move to another smaller room oh Saturday. We decided to check out on Saturday even though we booked for two nights.
There's big cockroaches too
Cassia
2 晚行程
6/10
Cynthia
1 晚行程
2/10
Precious
1 晚结伴旅行
2/10
i made the resevertion and as soon as i got to the gte i was informed that the rooms are already full and booked even though bi did my booking online ... i need my money back please
Tapiwa
1 晚行程
6/10
Hans
1 晚行程
2/10
Danie
1 晚行程
2/10
We did not stay here - could not pick up that we booked and the staff not even friendly and helpful.
真实旅客
1 晚行程
2/10
Siobhan
1 晚家庭旅行
2/10
Lerato
2 晚行程
2/10
Carinus
1 晚行程
6/10
Kudakwashe
3 晚行程
2/10
I didn't like the service, the way they talk to clients
Nokuthula
1 晚家庭旅行
4/10
Yolandi
2 晚行程
8/10
Tetelo
1 晚结伴旅行
6/10
The place is not at all clean dust everywhere, insects in the bathroom, a broken bathroom door, the linen had stains and looked like it hadn’t been changed in a while, the general smell is not pleasant, as you walk in there is a dirty towel at the door for shoe wiping instead of a ma, the bathroom is filthy with grime and a disgusting drain. There was absolutely no help given just showed to the room. There was a lot of noise from the other tenants & the special price is for a single room not a double like it says on the site and when I enquired was told “do I think for the price I paid I would get a double and I will be blocked on Experian. The wi-fi as advertised as available was not working and so was the television.
真实旅客
1 晚行程
2/10
Unfortunately I booked online for my stay and payed online only to arrive for check in to be asked to pay again or else I turn back only to find out that there is no cancellation refund.. the room I was given is not worth what I paid for....
真实旅客
1 晚行程
10/10
The shower is very small and uncomfortable
Khathutshelo
2 晚行程
8/10
It was a good experience and it's very clean and comfortable but the problem is hot water. I wanted to shower last night when I got here but there was no hot water.
Karabo
1 晚行程
10/10
Lovely
1 晚行程
2/10
I paid money, when I booked hotels.com.
I went to this guesthouse, but I was said
you didn’t pay.
I don’t know,so I wait for 3 hours at outside.
I knew later,this guesthouse staff and owner can’t read English.
And room I booked is bigger room.
But, I stay small room.
I said, but nobady can read English.
I paid much money and bad room.
If you stay,you know this guesthouse is
WiFi is no good
Shower is no hot
Room is very small
Guesthouse is very dirty
JUNICHI
2 晚家庭旅行
8/10
There was a little bit of confusion about if I had a place or not, eventually they found that I was starting there and had booked and paid. Room was clean, bathroom a bit cramped but not too bad, and decent WiFi.