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The Emissary Hanoi Hotel & Spa

4.0 star property
Art Deco hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

In the heart of Hanoi, Hanoi Paradise Center Hotel & Spa offers a serene oasis. Enjoy a refreshing coffee at the cafe, indulge in rejuvenating spa treatments like manicures and massages or explore nearby Thang Long Water Puppet Theatre with bike rentals.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY258
CNY293 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, City View

Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, City View

Egyptian cotton sheets, premium bedding, down comforters

Family Room, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Connecting Room With Balcony

Egyptian cotton sheets, premium bedding, down comforters

Connecting Room With Balcony

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room, City View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Quadruple Room With City View

Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room With City View

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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  • Free breakfast
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9.4 out of 10, Exceptional, 4,419 reviews
The price is CNY320
CNY363 total
includes taxes & fees
May 10 - May 11
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About the neighborhood

Map
22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Ngoc Son Temple - 7 min walk - 0.6 km
  • Hanoi Opera House - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Railway Station - 29 min walk

Restaurants

  • ‪Bánh Mỳ Bà Dần - ‬2 min walk
  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Bún Riêu - ‬3 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk

About this property

The Emissary Hanoi Hotel & Spa

When you stay at The Emissary Hanoi Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. This Art Deco hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite carport
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Lockers available
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Portable fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Paradise Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

Also known as

Hanoi Paradise Center & Hanoi
Hanoi Paradise Center Hotel & Spa Hotel
Hanoi Paradise Center Hotel & Spa Hanoi
Hanoi Paradise Center Hotel & Spa Hotel Hanoi

Frequently asked questions

Does The Emissary Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, The Emissary Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Emissary Hanoi Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Emissary Hanoi Hotel & Spa?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Emissary Hanoi Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Emissary Hanoi Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and make the most of other amenities like spa services.

Are there restaurants at or near The Emissary Hanoi Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around The Emissary Hanoi Hotel & Spa like?

The Emissary Hanoi Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Opera House.

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Reviews

The Emissary Hanoi Hotel & Spa Reviews

8.4

Very Good

8.2

Cleanliness

7.0

Amenities

9.2

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was authentic, delicious, and exceeded expectations. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Bed
Location
Toilet
Shower

Reviews

Verified

10/10 Exceptional

A very good boutique hotel located on an alley. Great location. All the staff are very friendly and helpful. Breakfast is really good. We will definitely come back here when we visit Hanoi again.
John, 3-night trip
Verified

8/10 Very good

Friendly staff, many spoke English. Breakfast was authentic and delicious!
vanessa, 2-night trip
Verified

8/10 Very good

Conveniently located
Brijesh, 1-night trip
Verified

8/10 Very good

Good location, super friendly and helpful staff
Malgosia, 3-night trip
Verified

8/10 Very good

Great location and customer service is impeccable. Rooms are small leaving no room for suitcases. Also, the walls are pretty thin, it was very loud at night and in the early morning. Great location! Near the lake, shopping, food, massages and so much more.
Patricia, 4-night trip
Verified

2/10 Poor

Traveling as a family, we booked 2 big family rooms. When checking in late at night, we were given 2 tiny rooms and they insisted we got the rooms we had booked. The next morning, they told us they had made a mistake and we would get new rooms when we got back later that evening. One of the new rooms smelled like RAW SEWAGE and we had to spend the night with 2 kids, trying not to vomit. Never again!
Andreas, 2-night trip
Verified

10/10 Exceptional

Excellent stay. Emma on reception was extremely helpful with recommendations too!
Hannah, 1-night trip
Verified

10/10 Exceptional

sweet, nice and service-oriented staff
Mehran, 5-night trip
Verified

10/10 Exceptional

Our room was a little bit small and the climatisation wasn’t strong enough. But other than that, everything was perfect! The breakfast was more than excellent and the staff (special mention to Celina) was adorable!
Noémie, 4-night trip
Verified

8/10 Very good

The room was ok. Didn't look like a room you'd see In a 4 star hotel (looked more 2/3stars). The room didn't have a view outside instead, a corner was curtained off and behind it was what looked like a shaft. The room doesn't have enough plug sockets. If you use a travel adapter of a certain size, you lose access to one socket. I also don't like hotels that give mini shampoo/shower gel bottles and tiny bars of soap. Should just have large containers of them near the sink and shower. Breakfast had very limited vegetarian options and flies were seen when eating. The staff were extremely good and polite. The woman that works there too (might be the manager) would greet everyone and ask about their day. The place is located in an alleyway but is very close to all the action in central Hanoi.
Deepak, 5-night trip
Verified

4/10 Fair

The Old Quarter is exciting at first, but it quickly becomes hectic, loud, and overwhelming. Cafés and shops are everywhere, but this atmosphere exists throughout much of Hanoi, and taxis are very inexpensive—so staying right here isn’t necessary. My experience at this hotel was disappointing. The room layout was awkward and cramped, making it difficult to move around. I was traveling solo but placed in a family-style room with multiple beds and a strange layout. There was no nightstand, outlets were poorly placed, the refrigerator barely worked, and the TV was dated with inaccessible HDMI ports. The biggest issue was the air conditioning. Even set to 19–20°C, the room stayed warm during the day and only cooled slightly late at night. Noise was also a problem, with loud housekeeping early in the morning and poor sound insulation. I also experienced smoke odor late at night. Staff was polite and listened, but the alternative room shown later was actually smaller and felt like a downgrade. I paid $75–78 USD, but the room felt worth closer to a lot less at least until they fix their problems. I would not stay here again. I would have gave a one star, but the two stars was because the lady at the front desk was nice and listened but my overall experience was still not great.
David, 5-night trip
Verified

6/10 Good

A equipe de funcionários é super atenciosa, profissional e gentil. O local onde fica o hotel é deplorável. Você entra num beco sujo e fedorento para poder acessar o hotel. A limpeza do quarto deixou muito a desejar.
lucio, 1-night trip
Verified

10/10 Exceptional

はじめはこんな所にホテルがあるのかな？という立地ですが、ホテルの中はとても綺麗でクラシカルな雰囲気がとても素敵です。 エマさんをはじめ、スタッフの皆さんも丁寧に優しく接してくれました。
Yukik, 3-night trip
Verified

8/10 Very good

Natalie, 2-night trip
Verified

10/10 Exceptional

John, 2-night trip