Upon entering, the staff was very friendly and accommodating. I was on the fifth floor not sure how the other rooms are, but the room is in desperate need of an update.
The bed and linens were very comfortable and bathroom was very clean. Although these things are most important to me, because the rugs were old and old decor it felt dirty.
I cannot comment on breakfast. I only had cereal and coffee. Both were good. They seemed to have a decent amount of choices.
Elizabeth
1 晚商务旅行
2/10
Worst experience ever. First room we were signed. Had a flood and a large fan blowing humid air out second room. We were assigned head metal projections coming out from the bed which injured me. Horrible experience.
Michael
1 晚家庭旅行
2/10
Tracey
2 晚行程
8/10
Ok
Roger
1 晚家庭旅行
4/10
Roberto
1 晚商务旅行
10/10
Daniel
1 晚行程
6/10
Brenda
1 晚行程
8/10
Inna
2 晚行程
10/10
Geselle
1 晚行程
10/10
Dontay
1 晚行程
8/10
Peter
8 晚行程
4/10
Upon arrival at 10:30pm we were informed that our room had a leak in the ceiling, and unfortunately there were no other available rooms. The leak was from the above bathroom toilet into our bathroom and a trash can had been placed on the back of the toilet to catch the water. With little to no options we did stay (at least it wasn't over the bed). We were told to contact the General Manager the next day for modifications to our bill. I have called twice and emailed twice with no response. I held off on this review hoping to give the GM time to respond.
Sarah
1 晚行程
10/10
Daniel
2 晚商务旅行
10/10
Evelyn
2 晚行程
10/10
It was comfortable and clean. Receptionist was nice but busy to handle all by herself. The staff during breakfast was the best very attentive to my needs. They even watched my special need chil while I went to the bathroom or get breakfast for my other 2 children. The janitor was nice and helped watching my child while I went to get my car on the lower level. They were all great. I really enjoyed the hotel. I traveled by myself with my 3 children. We had a happy and safe stay. The laundry in the basement was convenient too.
Evelyn
3 晚家庭旅行
10/10
Desiree
2 晚行程
6/10
Hotel is easily accessible to highway and easy to find. It served as a place to crash for the night, but beyond that, it smelled like wet dog in the hallways (not on a pet friendly floor) and our shower was truly filthy. The free breakfast was pretty nice though. Huge fan of hotel waffle maker!
Debra
1 晚行程
10/10
I love the variety of breakfast options. The service was great very attentive. I traveled ws fui
Evelyn
1 晚家庭旅行
8/10
Christopher
1 晚行程
10/10
Great stay. Good breakfast. Appreciate the 24 hour coffee. Good staff.
Veronica
1 晚家庭旅行
10/10
Shannon
2 晚行程
4/10
Catalina
1 晚家庭旅行
10/10
George
1 晚商务旅行
6/10
Old, dusty smells like cigarettes, mold and mildew. The linen and towels are off white and very rough on the skin. Throw the face clothes and towels away!! Replace them with fresh soft bright white linen, towels and face clothes immediately