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Marriott Jacksonville Downtown

4.0 star property
Riverfront hotel with outdoor pool, near Times-Union Center for the Performing Arts

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Photo gallery for Marriott Jacksonville Downtown

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Serves lunch and dinner
Lunch and dinner served, American cuisine
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner
In the heart of Jacksonville, Marriott Jacksonville Downtown offers a warm welcome with its on-site American cuisine restaurant and coffee shop. Unwind in the garden or take a refreshing dip in the outdoor pool with sun loungers. With dry cleaning/laundry services and high-speed WiFi, this hotel is perfect for relaxation and productivity.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 9 meeting rooms
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is CNY818
CNY929 total
includes taxes & fees
Jun 27 - Jun 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,245 reviews
The price is CNY1,163
CNY1,333 total
includes taxes & fees
Jun 27 - Jun 28
Hyatt Regency Jacksonville
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About the neighborhood

Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk - 0.0 km
  • Florida Theatre - 7 min walk - 0.7 km
  • Prime F. Osborn III Convention Center - 12 min walk - 1.0 km
  • VyStar Veterans Memorial Arena - 2 min drive - 2.0 km
  • EverBank Stadium - 3 min drive - 2.6 km

Getting around

  • Jacksonville International Airport (JAX) - 19 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive
  • Daytona Beach Intl. Airport (DAB) - 88 min drive
  • Jacksonville Station - 10 min drive
  • Jacksonville Central Station - 3 min walk
  • Jefferson Station - 8 min walk
  • James Weldon Johnson Park Station - 8 min walk

Restaurants

  • ‪Jacoby Symphony Hall - ‬1 min walk
  • ‪Rojas Pizza - ‬5 min walk
  • ‪River Club - ‬6 min walk
  • ‪Jim & Jan Moran Theater - ‬1 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk

About this property

Marriott Jacksonville Downtown

At Marriott Jacksonville Downtown, you'll be within a 10-minute drive of EverBank Stadium and Jacksonville Zoo and Gardens. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Jacksonville Central Station is 3 minutes and Jefferson Station is 8 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 354 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (USD 36 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12972 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per day

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Valet parking costs USD 36 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel
HELP_OUTLINE

Frequently asked questions

Does Marriott Jacksonville Downtown offer free cancellation for a full refund?

Yes, Marriott Jacksonville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marriott Jacksonville Downtown?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Marriott Jacksonville Downtown?

Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Marriott Jacksonville Downtown?

Yes. Valet parking costs USD 36 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Marriott Jacksonville Downtown?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Marriott Jacksonville Downtown and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Marriott Jacksonville Downtown?

Yes, JBar offers American cuisine.

What's the area around Marriott Jacksonville Downtown like?

Marriott Jacksonville Downtown is located by the river in Downtown Jacksonville, a short 3-minute walk from Jacksonville Central Station and 11 minutes' walk from Florida Theatre. Travelers say that the hotel is in a great location.

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Marriott Jacksonville Downtown Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Parking
Restaurant
View
Bed
Food
Elevator
Bathroom

What guests liked

  • The workout room was good and a convenient amenity. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This hotel was very clean and welcoming. Staff were friendly and helpful.
1-night trip

10/10

We enjoyed.
1-night trip

10/10

Great hotel. Nice remodel. Room is Awesome.
1-night trip

10/10

Perfect downtown hotel
1-night trip

8/10

Very nice hotel and clean
1-night trip

10/10

Large comfortable room, quiet, and located adjacent to the Performing Arts Center. Staff and valet service were friendly. I would stay there for any future trips.
1-night trip

10/10

Great service
1-night trip

10/10

Great stay! Easy check-in, upbeat staff, good night sleep...
1-night trip

10/10

Great room, quite and great hot shower!
1-night trip

10/10

Convenient location was therefore a tattoo convention very accessible property was decent
2-night trip

6/10

I stayed at the Marriott Saturday for the Jazz Festival and was charged $200 incidental fees. I was told I used the WiFi 3 times @$9.95 each time. I had not used the WiFi and didn’t appreciate Marriott charging me an additional $100 incidental fee. Other than that, my stay was nice, the beds could’ve been a bit more softer/comfortable.
1-night trip

8/10

Friendly customer service from Keesha, the desk check-in representative.
3-night trip

10/10

This is an excellent hotel for business travel. Quality property, clean, well maintained, great staff. On my regular list for downtown Jacksonville business trips. Very convenient.
1-night trip

10/10

All the amenities and hospitality of a luxury resort without the price or the condescending attitudes indicative of the staff at those places. Great staff, great stay!
1-night trip

10/10

Great
1-night trip

10/10

This is a routine location for business travel. It is a very nice hotel with great access to downtown shopping, businesses, and restaurants.
1-night trip

10/10

Nice
1-night trip

10/10

Every time I stay there..the staff is very friendly and informative
4-night trip

10/10

Breyona the front desk clerk was very helpful about things to do around Jacksonville an had great ENERGY
2-night trip

10/10

The front desk had an angel on duty. He went above and beyond for us during our stay
1-night trip

10/10

Check in was quick, front desk workers were kind, he called a crib to our room and before we could get in the door, housekeeping was delivering the crib. All facilities were very clean.
1-night trip

8/10

Great valet very helpful
1-night trip

10/10

Hotel was very nice inside and very safe walking distance to a variety of places.
2-night trip

10/10

Very nice clean and friendly staff
1-night trip

10/10

I had difficulty accessing the WiFi and needed to send a report for work. Tyler was able to help out and was so very kind about the difficulties I was having. The valet staff were very respectful and quick. The restaurant was much better than what is usually at a hotel. Overall a great experience.
1-night trip