The bathroom sink was blocked and had to change the room.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Jalon
Jalon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 2 日
You have a couch
I booked a 2 queen bedroom. I arrived, checked in and was given my keys. Upon entering the room it was a king with a couch. I went back down and told the front desk clerk I had been given the wrong room. He states that no queen rooms were available. I asked him when he thought he should let me know that before I went to the 4th floor. I said there are 3 of us and the room won’t accommodate us. He said one of us can sleep on the couch. I said “if I wanted a couch I would have booked that room”.
He then asked me if I needed bedding. I said I guess I do.
He handed me two sheets, two pillows and a large comforter (see picture). I could barely push buttons on the elevator.
I will never stay at a Hampton Inn again. I do not recommend Hampton Inn.
I am a Hilton Member and this process was unacceptable.
The behavior of this person lacked and compassion in the service industry.
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Cortney
Cortney,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Akira
Akira,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Stay in Memphis
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 7 日
Hallie
Hallie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
DEVONNA
DEVONNA,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 8 日
Disappointing.
Checkin time was 3. With no one in line, I had to wait until 330 before they “had the room ready”
Needed to kill a large spider that walked across our pillows
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 5 日
Quality falling off dramatically
I've stayed at this location many times over the last few years and unfortunately it has begun to disappoint a lot. The halls smell bad, the third floor has a super sweet artificial pineapple smell in the hall way. The water in the bathroom sink came out with a brown tint (the toilet and shower didn't). For breakfast, they were out of forks, the OJ dispenser is still broken as it has been for months, and there was no milk. This hotel is in a good place for my business trips to Memphis but I don't think I can stay here in the future.
David
David,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 31 日
Abbas
Abbas,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 30 日
no tv
TV channels were not available
Debra
Debra,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 25 日
James
James,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 23 日
water was cold freezing cold. granted they fixed it but the next morning it was back cold again. it seemed as though they did construction. It was so much dirt left in the bathroom
Amber
Amber,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 22 日
3 night 4 day stay
Experience would have been better if room contained microwave and refrigerator as it stated. The bathtub drained slowly even when a solution was poured into it. Staff was polite and accommodating where they were able to.