The staff was exceptionally polite and helpful. I felt very welcomed from the moment we arrived until we left. The woman supporting the free breakfast service (I wish I remembered her name) was very helpful, attentive and so sweet with our baby. Hot breakfast with biscuits and gravy, omelettes, potatoes, sausage, plus cold items. They do use plastic ware (like most hotels of this type), which is my only real complaint (because it’s bad for the environment).