I'm so sorry I cant remember his name, but the man who checked me in and ran the desk that first day was so kind and funny and personable. He was very helpful, and I could tell he took great pride in his hotel. I told him I have bad luck with rooms, so I always go check it before lugging my family and luggage up there. There is always smoke, or pee, or bugs, smell, or just not turned over. He was very understanding and like a reverse jynx, the room was perfect. He was also tending bar that night by himself and he was hustling. There was a long line but not his fault at all. There was someone else there too later on, but he only served beer and wine and everyone wanted cocktails so he just kind of hovered then disappeared, probably checking in new guests. All in all, great hotel.