I enjoyed the quaintness of the hotel. I wanted something historic and in the French Quarter. Walkability was great. The room had everything we needed. Valet service on site was quick and knowledgeable and full of recommendations. I did appreciate that the gate locks at night, so I definitely felt safer for that. Front desk and management was helpful. I did have an issue with the AC, but once it reported, it was fixed quickly (within an hour). Only other issue was one morning valet wasn’t in yet and the gate was locked, front desk seemed bothered I asked for help, said I don’t do that. No one was out there and security wasn’t out there. Did finally manage to get help and my car out. Hopefully it was just a one-off. Other than that interaction, all other interactions with staff were great and they were helpful.