First off, this was a father/son baseball trip to see a couple of games at Kauffman Stadium, and the hotel was just a 15 minute walk to the stadium. Which was the main selling point in selecting the hotel. The staff, particularly Lucky and Victoria, were very friendly and wonderful to deal with. However, that is really all that I have that's positive about the hotel. The fan on the air conditioner in the room didn't work correctly, so the room was very warm. Lucky brought us a box fan and placed it on the air unit, but the room never was below 71 and stayed around 73. So we had to listen to a box fan blow during our entire 3 days just to make the room tolerable. The towels were small, thin, and very rough. The wi-fi was inconsistent and unreliable, we finally just quit trying to use it. The television only had limited channels (maybe 15 total and no sports or movie channels) and you have to enter the number for each channel you want to watch, instead of using the up and down arrows. Make sure they supply you with a list of channels on check-in to avoid the added frustration. To sum it up, if you're staying one night to catch a game in Kansas City, it's an ok hotel. However, if you're planning on an extended stay, I'd recommend to keep looking for another hotel.