En general el trato al turista nacional es diferente al extranjero, el paquete te incluye un todo incluido que no es un todo incluido, es muy limitado !
Ricardo
Ricardo,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Fue un viaje muy placentero
jaime
jaime,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Diana judith
Diana judith,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Marie
Marie,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Great stay
Beautiful location and well kept facility. Would definitely go back.
Eric
Eric,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Good vacation
Brett Robert
Brett Robert,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Location was very very good and the grounds were kept very clean
Timothy M
Timothy M,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Marie
Marie,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Martin
Martin,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Great hotel with a fantastic breakfast buffet featuring live mariachi music. The rooms were clean and spacious, and the location offered stunning views. The alcoholic drinks were excellent. However, there was a lack of maps and information about the hotel’s restaurants and amenities, and the cash exchange limit of $100 per day was inconvenient. Overall, a great stay with minor drawbacks.
Laura
Laura,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 6 日
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants.
Or difference should be explained on website.
Sheila
Sheila,13 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Isabel
Isabel,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Great
Anna
Anna,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 26 日
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
Carrie
Carrie,7 晚浪漫旅行
Orbitz真实住客点评
6/10 好
2025 年 2 月 25 日
Parul
Parul,9 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 24 日
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted.
We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of.
The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them.
Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa!
There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
susan
susan,7 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 24 日
Helena Marie
Helena Marie,9 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 18 日
Stacy
Stacy,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 18 日
NANCY
NANCY,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 18 日
Great staff particularly in elite club;
Alejandra, & all the elite club staff
Daniel in la concha
Enrique in Mexican restaurant
Remodelling of room needed
Mary Geraldine
Mary Geraldine,14 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 17 日
The hotel staff was amazing! So attentive, friendly and always made sure we were taken care of. The room was ok… the hot water took forever to come out, there were lots of days we had to shower with lukewarm water… The towels felt like sand paper… the tub would clog up as well. As far as dining, the food was delicious, lots of options to choose from. Overall would rate the hotel a solid 8/10.
Jhovani
Jhovani,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Outstanding customer service especially Verónica! The concierge for the elite club. Room service was outstanding and the grounds were great.