The room was not wheelchair accessible as requested - nor did it have the beds requested (it had one king rather than the two queens we reserved). The person at the desk threatened to call the police on us when we disputed the reservation.
Layne
Layne,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 22 日
Good variety but buffet breakfast items were not hot.
Dolores
Dolores,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Room was clean and comfy
Tina
Tina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 14 日
Jarrett
Jarrett,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
They were doing some remodeling at this location. Our room was very nice ! Front desk staff very friendly and helpful.
Would stay here again.
Debra
Debra,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 9 日
The room was clean but the noise was terrible. They are obviously remodeling (which i wasnt aware b4hand) and they drilled and banged way after dark when all we wanted was some rest from driving 22 hrs. Im very disappointed as we didnt even stay the whole night.
Sandra
Sandra,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 8 日
Did not know they were under a total renovation. We would have stayed at a different hotel in the location.
Wende
Wende,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 5 日
Nope
Catastrophe. Lobby under construction. Stink everywhere. No breakfast bar as Idicated . Beds..... should have slept on the floor. Shame on you hotels. Com. Should have done your homework. Never coming back here and truly questioning the integrity of hotels com and also an Expedia derivative.
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 23 日
Hotel under renovation 1st floor rather dusty from drywall work and replacing floor tile. People were very friendly
Rick
Rick,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 6 日
I was not aware ahead of time that they were doing construction within the building. So, it was very dusty all around (including where food was being served) and the noisy work would start as early as 7 am. The staff was fine. They seemed pleasant enough. They just didn't speak much while assisting you, very quiet. Bed was comfy and room looked nicely updated. However, it was like the room wasn't finished. We had no dresser or anywhere to put our clothing. And although the phone shelf was a nice touch, it should've been placed by the bed. We also had no toilet paper when we checked in but was able to get some with no issues.
Lori
Lori,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 4 日
Janis
Janis,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Staff excellent and was quick in getting extra blankets for our room. Property is clean. They are renovating but they made sure our room was on a different floor to not have the noise of renovation. Would stay again
Jacob and Patricia
Jacob and Patricia,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 14 日
This hotel was listed as no pets ,but the room across from me had two barking dogs that woke me several times. The young man at the desk was uncaring and rude. Very limited breakfast.
I won’t stay here again.
Michael
Michael,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 25 日
ANGELA
ANGELA,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Undergoing a much needed renovation. Room was fine, but the common areas are very worn. Breakfast was surprisingly good.
Christopher
Christopher,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 7 日
This hotel is in dire need of a remodel. But the construction noise indicates they are possibly in the process of that. The lobby had holes in the floor. No one was at the desk when I arrived at 3:00 pm. I had to wait almost 15 minutes to check in. The room smelled musty. There was dust everywhere in the room and food wrappers on the floor near the bed. The desk chair was broken. The bathroom was clean. The bedspread was stained
Carla
Carla,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Overall everything was good. The breakfast was really nice. The staff was friendly. The amenities were also very good.
Jane
Jane,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 27 日
The 2nd floor was being renovated, so it was loud and messy. Also, lots of building materials were laying outside. The bottom floor had not been updated. The halls smelled so bad. I don't know if there were bedbugs, but I had welts on my legs and back.
Teresa
Teresa,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
This particular hotel was collecting donations for all the tornado victims in London Kentucky and surrounding areas. Locals were bringing in meals for those staying at the Hotel who lost their homes. This felt personal and we enjoyed our stay. The employees were very friendly and helpful
Adam
Adam,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 19 日
The carpets had a bad smell and the property was under construction.
Robert
Robert,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Viola
Viola,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 3 日
It was under construction without our knowledge until we arrived. The crew worked late hours and through the weekend so we couldn’t get rest. The pool water was green. We have picture.