We were very disappointed with our stay. The water pressure in the shower was terrible, and the temperature constantly fluctuated. There was visible mold in the sink, and the mini fridge didn’t work at all. The toilet only worked half the time.
We booked expecting an oceanfront view based on the site description, but only received a partial view. The ice machines were broken on our floor and the one below—had to go down two levels for ice.
The pool was much smaller and less luxurious than shown online. One of the main reasons we chose this hotel was for the pool area. Unfortunately, we were never able to use it, as all available seating was consistently occupied. The only remaining option was the 'reserved seating,' which required a minimum $200 food and beverage purchase to access—something that was not clearly communicated prior to booking
Elevators were extremely slow, with long waits. One started glitching on our last day and skipped floors. The stairwell was filthy and honestly unsettling. Walls are paper thin—we could hear our neighbors talking clearly.
On top of everything, parking was an extra $30 per night, and the spaces were extremely tight and hard to maneuver.
Overall, not worth the price and very misleading photos and descriptions online. Would not stay again.