Checked in with the understanding that the pool was open. Found out it was not. Front desk person was lovely. My 21 year old son with Autism was disappointed. Not too much later got a call from the front desk that a neighboring room had called down with concerns/noise complaints about our room. It was before 5 PM. There was no yelling. I explained that my son has Autism and does some vocal stimming- nothing over standard speech level. And the front desk person said, “Well do you think you can keep it down.”
I replied that I will remind Owen to be aware but stimming is his coping mechanism. The front desk replied that excessive noise could result in police involvement or us being asked to leave.
I was horrified and insulted and hurt for my son.
We travel often and stay in hotels frequently. I have never been threatened to have the police called on us because of a concern of danger or violence (there was none, never has been, never will be, my son is the happiest young man and view Autism as a gift). The hotel was at minimal booking so the complainant could have been moved instead my son and I had to walk and eggshells and act as if we were expected to be ashamed of Autism.
I will NEVER book with Clarion again.
We have hotel bookings for July and September and October as he plays competitive tennis and regularly travel for tournaments. And we have for years. I will choose more inclusive places to stay.
Jean
Jean,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Steve
Steve,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
John
John,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Mandy
Mandy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Danna
Danna,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 15 日
michael
michael,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Kenneth
Kenneth,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 4 日
While I appreciated the walk in shower, i hated the fixtures as there was no way you could get water temperature correct without getting fully wet... with COLD water. Also, bed was extremely high and i almost needed a stool of some sort to get in at night. Just slide right out in the am!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Shelby
Shelby,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Room was very clean,no odors, staff was very nice
Debra
Debra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Gerald
Gerald,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Ramone
Ramone,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 28 日
Stupid
Clarion staff is ass
Kristoff
Kristoff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Dan
Dan,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 20 日
Convenient location for work and pleasant staff.
Amy
Amy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 5 日
Amy
Amy,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 2 日
Not the best Clarion hotel
This room was just ok. The rooms have been renovated so that was a plus. You get wet when u cut on shower. The beds were comfortable. The heat is old kind of hotel fan which was LOUD.