Staff despreparado para resolver problemas simples
ALEXANDRE
ALEXANDRE,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Definitely a place to return to
We visit Buenos Aires often and booked this hotel without knowing anything more than the website ad/photos. Although not the best immediate neighborhood street, it is located convenient to all our needs. We were both pleased with the staff and services. The ONLY point we would offer to inprove would be to provide direct communication with Housekeeping. We had breakfast there every day and dinner on the last evening.
Dan
Dan,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Kyle F.
Kyle F.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
German David
German David,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 28 日
meh
I am a Platinum member for Hotels.com and had booked this hotel a bit last minute because of the "VIP Access" perks that were offered at the time of booking. We checked in and were given a room "on the first level" which apparently is actually two levels above the lobby and entrance. We were met with a very dimly lit floor. There were no lights on within 20 feet of the elevators. The room itself was a few steps from the elevator, next to an office/janitor's room and the service elevator (we found that out when we heard the whirring of the elevator throughout our stay). The room itself was very basically appointed. It actually seemed like one of those rooms they don't use often. The towels were tired (there were no wash cloths); the mini fridge was not cleaned and barely cool; there was half a roll of toilet paper with no 'extra' in the bathroom. There was also no tissue box. Trying to take a hot shower in the morning, we realized there was no hot water to the room. I called it down but decided to forego the shower altogether when they told me they would send someone up in "maybe 10 minutes". We were then convinced they had probably turned the hot water off to the room since it was rarely (if ever) used - my husband tried the hot water again for kicks about 30 minutes after I called for kicks, only to find that they had turned the hot water on. Only lucky husband was able to squeeze in a hot shower since the hotel wouldn't accommodate a late checkout.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Nice hotel, comfort bed. Room and lobby was clean. Location is convenient, but hotel outside the street and neighbor was messy.
Ruqi
Ruqi,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Clean, comfortable hotel
Very nice hotel in a decent part of the city. Walking distance to the many things. The front desk staff was very kind, helpful, and welcoming. Edwardo the bartender was a highlight for us and gave great conversation and service. I’d recommend this hotel in the future.
Kyle F.
Kyle F.,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Sharmila
Sharmila,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Richer
Richer,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Otimo hotel
Hotel excelente, localização boa próximo de pontos turísticos. Café da manha ótimo. Atendimento muito bom.
Clarice
Clarice,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Perto de tudo!
Tudo perfeito! Hotel novinho, gostamos muito e recomendamos.