My problem was with the cleanliness in bathroom and pool area. In the bathroom the shower glass needed a better cleaning job, there was something black on the tile back wall. The vents on the bath fan was almost covered in lint. We went out to the pool area about 8pm and every where to sit had food utensils, cups, silverware etc around all lounges in cabanas. This was very unacceptable in a hotel of that supposed caliber. As far as staff, the valet, check-in/ out, restaurant/ bar people were excellent. I had no encounter with food. I filled my coffee mug with coffee and had my water container filled.