While we booked a suite for 3 adults and 3 children, there were towels for only 2 people. When I went to the office to request more, the manager seemed to think I was being unreasonable. On our second day there were no clean towels and the room had not been serviced at all. The trash had not even been emptied. I went to the office to obtain towels and was told that rooms only get serviced once every 3 days and we had checked in on day 2 of that schedule. Upon further inspection, I discovered that the sheets on the beds had not been changed before my check-in.
Catherine
Catherine,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Ok
Jay
Jay,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
The hotel room is cute it's like a studio in an apartment complex. The owner and the son were very helpful. Especially with confusion on shower handle and tv remote. My only complaint is the walls are thin so you can hear the person arguing for wrong reasons and upstairs moving around late night. At one point there was mariachi playing but I didn't hear it from the room unless you were outside.
Geneva
Geneva,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Everything was great until we took the kids to the pool they got fiberglass.
Lupita
Lupita,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
.
Bianca
Bianca,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 29 日
Only good thing was that it was Pet friendly
Bad news is sheets were dirty and was itchy the whole night.
Diana
Diana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Janicia M
Janicia M,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 25 日
Melissa
Melissa,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Mayra
Mayra,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Got to the hotel around 9pm. Got comfortable and then used the restroom around 11/12 and it doesn’t work. Called the front desk and told me they didn’t have anyone to fix it. I was on the fourth and they gave me a key for a room on the third floor to use the bathroom from a room that isn’t being used. We go in and it smells like it was fumigated and the room and bathroom look and have a weird smell. It’s around 1 am and we that’s our only option. Not the best experience.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Horrible 😕 jamas regresaré ahí aparte q me cobraron doble ya había pagado yo mi reservación antes de llegar al check in y de todos modos me cobraron de nuevo de mi tarjeta
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
There weee several things wrong.
Shower floor pulling apart like standing on water bubbles, toilet holder broken, tv remote not working. Noise so late made it impossible to sleep. Overall it was a mistake to stay there.
Duane
Duane
Duane,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 15 日
Pictures of hotel are misleading
The hotel is somewhat rundown. It’s conveniently located to shopping. The whole hotel seems like it just went through an upgrade but it seems like it was rushed. Paint was peeling some outlets were exposed. Door handles were drilled in different spots. Some of the rooms had an odor coming out of them.
Gus
Gus,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Stay at this location is awesome I will let family and friends know