Didn’t get to stay due to the fact that you guys didn’t realize that the company had been bought out and didn’t get my reservations or my money had to pay twice for a hotel to stay in
Christopher
3 晚行程
2/10
Jim
2 晚行程
4/10
They didn’t have a microwave refrigerator dogs barking , no phones to call the front desk. Had to use my phone to call the front desk and they said it wasn’t the front desk it was the number on the page y’all have .
William Hailey
3 晚商务旅行
8/10
Everything was fine except that we were disappointed to have no refrigerator or microwave in our room and were told we couldn’t upgrade because it was “two different systems.”
Gillian
1 晚行程
4/10
No ice box no nothing!
Matthew
7 晚商务旅行
2/10
After a 10 hour drive the guy at the front desk told me there were no rooms. Showed him my reservation and he still said he didn’t have a room. Think they should be black listed from Expedia.
William
2 晚家庭旅行
10/10
Thanh
6 晚商务旅行
6/10
Every thing was good until they raised their prices just because of a job happening near by.
Matthew
6 晚商务旅行
6/10
Elevator didn't work most of the time.
There was 2 little boys that were under 5 years old left by themselves. Reported it to front desk and clerk did not know what to do about them.
Richard
4 晚浪漫旅行
4/10
The counter lady was not friendly at all she was rude
Wanda
2 晚浪漫旅行
6/10
Marc
2 晚商务旅行
4/10
Patrick
2 晚行程
2/10
Maggee
2 晚行程
10/10
Mark
1 晚行程
10/10
I got their last available room; the clerk informed me, before I checked in, that the tv wasn't working. Since I had brought reading materials and also had my cell phone and charger, this wasn't in issue for me. I was glad he told me in advance.
Grace
1 晚行程
4/10
PAMELA
2 晚家庭旅行
4/10
They didnt have any clean towel, no coffee pot,microwave or mini fridge and heater didnt work. We could hear everything and when i tried to cancel they said if i did i wouldnt get my deposit back
Britney
2 晚浪漫旅行
8/10
The room is very clean. The heater thermostat keeps the room cooler than I would've preferred but it did work.
Grace
1 晚家庭旅行
2/10
This property used to be great. I’ve stayed here multiple times under several different names and management companies. For years, every time I would come and visit Bartlesville I would stay there with my family. Part of the time it was because it had an indoor pool and part of the time it was because it allowed pets.
The last two times I’ve stayed there, it’s become very run down. This last management switch has been really bad. There were large stains on the floor reminiscent of 48 hours documentaries about serial killers. Literally had a red drag stains for several feet down the hall way leading to a room with a massive red stain going under the door. The shower curtain in the bathroom was broken so there was no way to cover up whoever was in the shower or keep all the water in. Literally every time we had someone shower it was a flood of biblical proportions. We had water all over the floor going out into the room, soaking up all the towels that were left in the bathroom. There were crumbs in the bed and AC was stuck. It was either 64 or 85. It was bouncing between Antarctica and Hell all night long. The front desk help was untrained and unprepared. The night attendant was so confused they had to wake up the manager and she came out in her pjs to fix his problem. I was just trying to check in. Not something that should be difficult especially since the room was prepaid. On top of all that, the indoor pool, one of the only glimmers of hope this place had left, was closed.
Jackie
3 晚家庭旅行
2/10
Waited 30min in lobby to check in no one was at the check in office and vacuuming at 11 at night when people are trying to sleep
Mary ann
1 晚浪漫旅行
8/10
Lisa
1 晚行程
2/10
Thomas
1 晚行程
4/10
Room was pretty gross, dirty towel in our bathroom when we checked in. Walls have a bunch of holes, shower curtain rod was all jacked up. Just… didn’t feel clean. Won’t stay here again unfortunately.
真实旅客
2 晚结伴旅行
2/10
Arrived after pre booking on Expedia. No one at front desk for 15 minutes. I walked around and called for someone. Rang buzzer. I thought it was abandoned. The booking was non refundable. So stuck with stench in hallway. Dirty room and exits that didn’t close properly. Pool was closed and no wifi. Nothing that was advertised was available. Do not stay here!!! This room should be free it’s so terrible. I don’t expect a lot. But didn’t expect this nightmare.