When I woke up after the first night, a brown roach like bug was on bed, it could have been a water bug. In the corners of the room and around the sides of the walls it had not been vacuumed and one of the corners there was a piece of something that looked like food. The toilet was very low with no grab bar to be able to get up and down off of it. The Continental breakfast was a joke. Sunny d bottle warm, and a cereal bar?
Rachel
Rachel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
Faults and deceptive advertising.
The hotel is old. It smells like smoke from previous years of smoking being allowed. There were cobwebs in our room as well as dust and dirt along the carpet edges. There was soap scum and hair in the bathroom, with the tub drain not draining properly. The TV did not work. There were no extra linens at the time we needed them. The beds sleep OK. Another big disappoint was the false advertisement regarding the continental breakfast. The breakfast included very limited options and was simply coffee and prepackaged cereal bars near a single table with 2 chairs. I will not stay at this facility again when visiting Lexington, Kentucky and feel that I should get some sort of reimbursement considering false advertisement regarding the breakfast which is one of the reasons I chose the hotel to begin with.
Miranda
Miranda,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
sally
sally,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 5 日
Upon getting door cards they did not work, after informing the desk they said they were programmed correctly and sent us back to try again. They were still not working, so back to the desk, they sent a staff member to try and they still didn't work so they had to get us moved to another room and brought back the cards.
The room itself was ok. The AC seemed to not be working correctly, never cooled the room. The bathrooms floor and shower has hair from previous guests. The entire place smelled of old cigarette smoke, even though it's non-smoking. Free breakfast consisted of grab bags with Sunny D and granola bars.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 1 日
Dirty
Will never stay at this place again. Was not very clean at all. We returned to our room one of the nights and there was a rat running in front of one of the entrances. I usually give places a chance but this was by far the dirtest place I ever stayed at. The bed was comfortable. The walls are very thin, I'm glad we had a sound machine and no children with us. The jacuzzi tub was small but worked, just don't expect any privacy when using the bathroom.
Sabrina
Sabrina,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
Stay as a last resort
This place is bad. Dirty. broken stuff old stuff, terrible neighborhood, not handicappedfriendly. The only good thing was the bed
MELISA
MELISA,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Cleanliness is lacking; breakfast staff lady!!
Was booked to a room that was not clean at all the bath tub was full of dirt that had settled to the bottom. Bed sheets were stained. Moved to a second room was slightly better absolutely no close outlets close to a bed that are actually able to be used. Tub in this one had a roach in it. This hotel would be a lot better it it didnt have the bugs and the carpet in the rooms were cleaner. My shoes that i only wore in the room with white soles were black after a 3 night stay. That is gross. That staff were nice and the lady that does the continental breakfast is very kind. I didn't get her name but she did tell me about her pet cat and his nickname babygirl 😊. She is a great asset to that hotel!
Kaitlin
Kaitlin,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 1 日
Frederick
Frederick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Motel stay
The beds was amazing an awdome
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 30 日
People in parking lot all hours of the night outside my window. Some appeared to be sleeping in their car. Too much cigarette smoke in hallways and getting in my room.
Robert
Robert,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Good, cheap choice without sacrificing too much.
Overall, it's a good option for people looking for a cheaper experience. There's some wallpaper peeling and some water damage here and there but that's understandable for an older motel. We went during winter time so we didn't get to experience the pool. I was a little disappointed that the free breakfast turned out to be a small baggie with pretty much snack items in it.*pic included. (Though the coffie cake was SUPER good.) But that's hardly anything to gripe about. The people were nice, the beds were big, and the rooms were warm. I will definitely stay here again another time.
bailey
bailey,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 21 日
Need at least 2 night people to process incoming people that have or dont have reservation, carpet in certain spots seemed not clean, bed sheets had cigarette burn holes, some of the doors need to be resecured because i found homeless people in the hallways and they left trash
Peonie
Peonie,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Love this place. Staff is great.
Brandi
Brandi,9 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 16 日
The hallways smelled heavily of cigarette smoke. I stayed 4 nights and my room was never cleaned, shower couldn’t be used the shower head had such weak pressure, breakfast was a joke - a hostess cinnamon cake, water or sunny D and a snack bar all in a tiny brown bag. Ice all over parking lot and had to bring luggage over thick ice. Had to walk through ice to check in. Covered check in area had door locked to keep it from being used. Horrible, horrible, horrible
Karen
Karen,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 13 日
The tiles in the hallway floors were cracked and coming up in places. The carpet in the room was filthy. The heat either blew hellfire or nothing. Little things like the soaps and shampoos just left in a pile showed that the staff don’t really have any pride in their work
Dean
Dean,1 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 1 月 11 日
Correy
Correy,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 11 日
There were hidden fees, around $35/ night and the lady at the front desk was so rude
Jaime
Jaime,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 26 日
Misleading
The continental breakfast is misleading. It's a bag you have to go to the front desk and get. There is no serve yourself area. The pool is outside.
Aarica
Aarica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 25 日
The tables & counters were not clean. Only one bar of soap, one trash can none in bathroom. But otherwise it was good.
Karen
Karen,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 23 日
Parking was easy. Like the long hallways.
Isidro
Isidro,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 16 日
It was amazing. Clean, private and I slept so good!!
Rena
Rena,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 12 日
Inconceivable!
Bed too high. Toilet too low. Toilet seat loose.
Staff was VERY RUDE!
Did the pre-check-in. What’s the point?
In the middle of checking in, interrupted to help someone else. There were two people behind the desk. Could have helped both of us but one just stood there.
When I complained, I was told I was the one being rude! I was standing with a walker and they were sitting on a stool.
The next morning while checking out, I politely offered comments about the room and mentioned the treatment I received when checking in and was again called rude for doing so.
Tear it down, and salt the earth. I will never stay at this chain again.