When you stay at a nice place like the Sheraton you don't expect to have a dog barking all night in the room next door. If you allow dogs, put them in rooms away from regular guest rooms.
Ronald
Ronald,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
Running Naperville Trails Half? Hotel is walkable
Hotel lobby is nice and updated. My room was very outdated. towels were not soft , bed was average and whatever detergent is used did not smell so pleasant. All that said I paid $130 for a room. So value was worth it and it was clean, just a little old. small changes to linens would make it a much nicer stay
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 3 日
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 11 日
I called few times in advance to the hotel for microwave and I was given surety.
But when I check in I was told sorry we are out. For 3 days stays they keep telling me , maybe tomorrow but it was not available for me.
Sanjay
Sanjay,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
The bed was comfortable pillows were good. However, for such a hotel, there was no fridge or microwave in room. Even the cheaper hotels have that. The AC didnt work in first room and we had to follow-up with front desk to get a different room. The hotel is very nice but basics like fridge and micro in rooms should be standard.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Jennifer
Jennifer,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Becky
Becky,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
kelly m
kelly m,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
The lobby is nice but the hallways and rooms feel dark and the carpet it’s old and the bathrooms,I didn’t like the view I had
irma
irma,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Pilar
Pilar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
William
William,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
MARLON
MARLON,3 晚行程
Travelocity真实住客点评
4/10 尚可
2025 年 6 月 17 日
Not up to standards
The lobby was promising, but once you got past that, it was all downhill. The carpets are filthy, and the doors in the room look like they’ve never been wiped down. The elevators are dirty. The second night of our stay they did some work on the hotel, so we woke up to no hot water. As of check out, it was not on yet. It was great going to my son’s school orientation with dirty hair. There was no offer of refund or discount of any kind. My husband and son both said breakfast was very nice.
Benjamin
Benjamin,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Dan
Dan,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 10 日
It was okay, no bells or whistles.
Marvin
Marvin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
I cannot submit a review , Expedia deletes it everytime .
Brian
Brian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Malcolm
Malcolm,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Aaron
Aaron,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
I love the team at the Sheraton Naperville: Enrique and Laetitia in the restaurant are very kind and welcoming, and the team at the front desk is fantastic. It's just a standard business class hotel, but they make staying there a wonderful experience. Thanks so much!
Julie
Julie,3 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 8 日
John
John,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Very pleasant stay!
Hotel was quiet despite my dog show going on. People were respectful, employees were helpful, and the restaurant had excellent food!
Sue
Sue,4 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
The area is not walkable--no businesses or restaurants within 2 miles.