My first room they put me in wasn’t even ready for me as there was dirty linens all over the room. Tank want empty. And a mess just every where. The second room they moved me to was just as run down as the first with the walls coming apart at the seams of the wall paper.
Christopher
Christopher,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
See a show and go to sleep.
We came up overnight to see a show downtown and we chose comfort in for its proximity to highway, reviews on quietness and price point. We did not make it down to breakfast because we wanted to brunch in Fairhaven. The bed is clean and comfortable with comfortable pillows. The room heat is nice. Very spartan overall. The fridge microwave are in working order and clean condition. The tv is nice and easy to operate. It was quiet through the night so we slept well. Sleeping comfortably was the most important thing so this experience met expectations.
Jonquil
Jonquil,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 8 日
I haven’t received my refund for 5 days after Comfort Inn credited and refunded to your company more than 15 days ago, and sent a confirmation email to both of us to support the approval and the refund confirmation.
Very unprofessional and unpleasant experience with your quality of customer service. My cell number is (619) 666-8800 is time to stop going around and deviate the responsibility of refunding my money back and not trying to keep my money by creating an issue by sending several emails stating unsupported excuses why you’re are basically trying to just keep my money expecting me to quit trying to get my refund.
Terrible customer service.
Jesus
Jesus,15 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Barely adequate
The hotel has a single driving entry into and out of the parking lot off of a busy street so enter with care. When entering the parking lot and examining the building there are obvious signs of wear and tear. The CCTV system has been damaged or altered but looked like a blink camera put in random places. Was greeted when i entered the lobby and checkin was simple. I stayed on the 1st floor. The door to my room had obvious staining and was advertised as non smoking though a smell lingered. The latch on the window was damaged and the window opened all the way (good airflow but bad security). Trim pieces were cracked and seperating. The bed was not horrible and the linen appeared clean. The beakfast at 8 was barely adequate and the best option for me was the complimentary cereal.
Overall the hotel served its putpose but for the price there are better options out there.
Joshua
Joshua,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 28 日
Gym NOT in SERVICE, same with Hot Tub & Pool
Pretty good, quiet place. Located in close proximity to a number of restaurants/shops. Only downside was that BOTH the pool/hot tub were closed due to maintenance, and same with the gym. A bit of a bummer because these were all factors that led us to choose this location… I think we have learned our lesson to just call ahead to ensure amenities are ACTUALLY being offered.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 21 日
Haroon
Haroon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 12 日
Decent room for a good price
Getting the TV to work was weird. Several sockets would not hold our chargers, curtains were wonky, rack above toilet was about to fall out of the wall. Other than those things - and they didn't really bug me. It was a comfortable room with a Jacuzzi tub that the staff upgraded us to without charge because their hot tub wasn't working. Great location too.
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 3 日
Ok
Room was great. Great price. We did switch because we were next to the sprinkler valve room which made a loud noise every ten minutes. They switched us no problem.
The breakfast was not good. They ran out of forks. The waffle machine for some reason did not cook the waffles. I did a second waffle and left it in for five minutes and it was very cooked on the outside but still pretty raw in the middle. They ran out of coffee and when they brewed it again, they walked away and didn’t bother to come back. My spouse had to figure out how to assemble the carafe and put it back in its holder. The staff are very close by but didn’t seem to care to check on the breakfast area even though they were not busy. The very back counters where the corners are were filthy. They don’t seem to clean the very back of the counters - too hard to reach? Eggs were ok and sausages were very dry. We will go earlier next time to get fresh food. We went at 9am.
The pool area was closed which was very disappointing.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 29 日
Scott
Scott,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Tt
Matthew
Matthew,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
Summer
Summer,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
DONALD
DONALD,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 24 日
A great value. Reasonably priced.
DONALD
Travelocity真实住客点评
6/10 好
2025 年 1 月 21 日
Front desk was good. This is the second time we have stayed and pool/hot tub out of order. Should just take it off the list of features because not available.
Lori
Lori,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 17 日
The building is old and the doors were dirty. The walls were dirty. Needs new paint and updating . But in a good location. And it was quiet. Comfortable bed.
Karina
Karina,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 14 日
Chelsea
Chelsea,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Jasvir
Jasvir,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 11 日
Very dirty. Room was not clean. Rooms smelled so bad