We were put on the second floor above where construction was taken place. When we checked in we were not told this and there was no sign of it at that time. We found out by being woken up to pounding below us. We declined housekeeping during our stay. We left the garbage can outside our day. When we returned, we found that our room had been made up. This put us on edge since we declined the service and had the do not disturb sign on our door. I made all of this aware at check out and it was not acknowledged.
Jennifer
Jennifer,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 16 日
Shari
Shari,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Everything was great! The shower head was not so great. Water pressure was awesome but the type of shower head not so great. It was laser pointed with high pressure consistency.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
Disappointing
Check-in was efficient, our beds were comfortable. The building fire alarm went off at 8:30am for 10 minutes. We exited but no staff ever offered an explanation, told us it was safe/not safe to reenter, or checked on guests. Our shower handle was broken and we had no hot water. The front desk said they would send maintenance to fix it but never did so our choices were ice cold showers or to not shower. At check out, staff apologized but said they couldn’t refund any money because we booked through on online source. Instead they offered us 4 to-go drinks from their Marketplace refrigerator.
Tricia
Tricia,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
It was ok.
The room was very clean and I got a suite so it was very roomy with a great balcony. The tv in the bedroom didn’t work and it took two calls to the front desk to get it fixed, the guy who fixed it was very polite and did so quickly. It looked like the rooms at the other end of hall were updated but we didn’t get one of those. My guess is Hotels.com buys up the older rooms for a cheaper rate. No breakfast or extras coffee included. There’s a Starbucks in the lobby.
Ray
Ray,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
it’ll be great when you folks wrap up the renovations. my floor and room were really good - outstanding staff! Jeannine at food & beverage is a STAR - give her a big end of year bonus!
Susan
Susan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Clean new comfort
Serena
Serena,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
steven
steven,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 29 日
philip
philip,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Everything was good. Polite employees, clean facility, comfortable beds and a great shower head with good pressure
Pam
Pam,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
I like everything about the hotel.
Ves
Ves,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Reimy
Reimy,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 23 日
My wife and I stayed 5 nights and we only got room service 1 time.
Robert
Robert,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 23 日
Danielle
Danielle,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
My husband and I stay hear once or twice a year and we always come back because of how well kept the facility is. The rooms are very modern looking and set up well, with enough places to unpack all of our clothing. The staff is always great as well!
Katherine
Katherine,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Luca
Luca,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Manuel
Manuel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Jessica
Jessica,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Danielle
Danielle,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
The computers were down when I was checking in but Mateo made checkin smooth nonetheless and found a solution. Very kind and can offer good local recommendations! Wonderful room.