The lobby was being updated, but the room was very nice and clean. Plenty of room.
Brian
Brian,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Front Door was Closed for construction with no war
When we arrived we were promptly checked in and headed down to the pool. When I complain about how much debris, hair, and dirt were on the bottom of this pool I'm taking the time to write a review about it. The size of that pool would take 20 mins to vacuum.
On the second day of our trip they started ripping up the flooring which immediately blocked off the front desk and exit with no real warning or heads up.
Our room itself needed to be dusted and the shower itself needed a little bit more TLC.
Samuel
Samuel,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
The stay was ok the hotel is going threw construction so some areas was cut off I wish the breakfast time was a little longer I got there at 9:30 and everything was cleaned up but they allowed me to get some apple juice for the machine in over all it was ok
Bobby
Bobby,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
Clean rooms and friendly staff
Staff was very friendly. Didn’t have a lot of interaction after check in, but every time we encountered one they were friendly. Hotel was clean, but definitely run down, could use a face lift. Could tell you used to be able to smoke in there, hallways had a bit of an odor.
Theresa
Theresa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
DIONNNA
DIONNNA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Scott
Scott,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
David
David,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Although we don’t receive room service we didn’t really need it, everything was nicely set up
Crystal
Crystal,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Terry
Terry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Christopher
Christopher,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Pam
Pam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Donna
Donna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Comfy Stay
Henry
Henry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 3 日
Jenny
Jenny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Robyn
Robyn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Angela
Angela,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 24 日
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 23 日
Mark
Mark,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 18 日
Maintenance Issues
The hotel has some maintenance issues. The lock on the room wouldn't read the key card. We were moved to another room with the same issue. The front desk attendant (the only person on staff at the hotel) came up and tried but both locks were broken so she tried another room and finally put us in the third room. She did make up for it by allowing my daughter to pick some snacks from the lobby at no charge.
Several of the rooms looked like the doors had been pried open.
The thermostat on the ac/heat unit in the room didn't work. You would turn it on until the room got hot, then you would have to get up and turn it off again until the room cooled off again.
It seems like hotels just aren't staffed or maintained like they used to be.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 18 日
John
John,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
Allison
Allison,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
The property was clean and well maintained. The room was nice and specious. The location was great because it was in the perimeter of Gurnee Mall with lots of shopping and dining options
and dining.