I am extremely disapppointed to this hotel. The staff are hypocritical and do not really welcome us (I don’t know if your staff do not welcome Asian customers. I could feel the discrimination). The bathtub was broken and the remote control was out of order. We asked the reception staff to follow up in the next morning. She marked down our requests but did not follow up when we came back in the evening. Actually I think that room (room 102) is not suitable for 2 persons’ living.
The only friendly staff is Pierre. He helped us immediately at that evening. Housekeeping is also poor at times. For example, no cleaning on the used tea bags and tea pot; no replacing of shower cap.
We ate the buffet breakfast in the hotel, and found that some of dishes were not properly cleaned. This leaves us poor impression.
All in all, I felt extremely disappointed to the hotel’s service.
C.H.
C.H.,4 晚行程
Expedia真实住客点评
8/10 很好
2018 年 4 月 8 日
真实旅客
Hotels.com真实住客点评
8/10 很好
2018 年 1 月 31 日
Tzu-Wei
Tzu-Wei,4 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2017 年 12 月 14 日
Xin
Xin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2017 年 12 月 10 日
总体来说四星条件的酒店这里是不错的选择,距离伦敦大学和大英博物馆都很近,值得推荐
Lengxin
Lengxin,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2017 年 9 月 30 日
Good location
But is too small and there are noisy neighbours too. Sound prrof is not good.
K
K,1 晚行程
Expedia真实住客点评
10/10 绝佳
2016 年 5 月 15 日
the hotel is near the tube station with around 10-15 mins walk
the bed is very comfy, we slept very well
whole room is very clean and tidy
it also provides free wifi with high speed
there are many cafes around too
MAN WAH TIFFANY
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Nice
Staff really helpful. Room was compact but fine for what we needed. The bed so comfy. Id say only doen us only two sachets of milk which is no where near enough for two people. We overlooked main road so very noisy traffic right through night
Victoria
Victoria,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Helt greit hotell. God beliggenhet og lett ankomst fra Heathrow.
Hyggelig betjening og god frokost.
Litt varmt rom og aircondition som slo seg av automatisk om natta.
Gode senger.
Morten
Morten,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Kirsty
Kirsty,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
For the money paid, it was essentially a tiny box room with a window onto a very busy road. Lack of total blackout blinds/curtains caused sleep issues too.
Phillip
Phillip,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 22 日
Karin
Karin,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 16 日
Decent stay but poor value for money
Old furniture inside, the bathroom was very uncomfortable and the customer service was not the best
Calin Antoniu
Calin Antoniu,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Polite, clean, lovely building
Polite staff and clean and tidy throughout. Building has a charming character.
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Fabien
Fabien,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
Problem with new door entry system. Unexpecred smaller than a double bed in room, wish we had complained. Great location and fab view from some rooms on right side of top floor.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Room
darron
darron,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
D
D,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
An OK hotel to stay in
All in all an OK hotel
Restaurant was closed on arrival so had to go out for food
Breakfast in the morning however was very good