Despite the hotel SPECIFICALLY noting (in at least 2 separate places) that cats are allowed, and us mentioning at the time of booking that we were traveling with a pet, after a 7 hour drive we were turned away when we arrived with our cat. We informed both the reception staff member and manager that in their Hotels.com profile they specifically list cats as being allowed, however we were informed that regardless of the misinformation no exceptions would be made. The staff did not offer any assistance in finding us a last-minute pet-friendly alternative hotel. Since the issue was 100% the hotel's fault, we felt more should have been done to either accommodate us at the hotel or to assist us in finding an alternate hotel. Even when traveling without our pet we would never stay here due to the extremely poor management and customer service.
Michael
1 晚行程
10/10
Loved the Hotel, friendly staff, great location.
Michael
1 晚行程
10/10
Eric
2 晚商务旅行
6/10
Not great for the price
Larry
7 晚行程
10/10
Very nice hotel and close to stadium.
LaTia
2 晚浪漫旅行
10/10
Melissa
2 晚行程
8/10
Hotel was great but of the two elevators they have, one was not operating so there were long wait times to get to and from my floor.
Elit
2 晚行程
8/10
The only issue we had was when we wanted to use the pool the lights in the room would not work. We thought it was a bit unsafe, but we may do anyway. It was Christmas time and we were full of good cheer.
Steven
4 晚家庭旅行
10/10
Great location and easy place to stay
Edward
1 晚商务旅行
6/10
Shabnam
3 晚行程
10/10
Austin
1 晚行程
8/10
This was a wonderful place to stay during Christmas week. Four generations of our family met at the hotel to "snack and swim." Unfortunately, some/all(?) of the lights in the pool room didn't work. It wasn't a major problem as everyone had fun regardless. The room was wonderful, the property was well-kept, and the staff was personable and professional. While I can't remember his name, our bartender on duty during our stay was fantastic!
William J
5 晚浪漫旅行
6/10
It was average and a plan basic hotel.
Alan
1 晚商务旅行
10/10
Clean
Katerina
1 晚浪漫旅行
6/10
Chad
3 晚行程
10/10
Very nice area, safe, walkable to some shops and sprouts. Short drive to downtown.
Staff super friendly. We thought the $25 park fee per night was a bit much, but we were told that we could find parking in the street (a block away) which we did, since we felt we were in a super safe area. No regrets. Will definitely stay again. Boulder is beautiful and so was this hotel.
wanessa
2 晚行程
10/10
Great location in the center of Boulder.
Renee
1 晚家庭旅行
2/10
The heater does not work in my room. Have contacted front desk about the issue but it seems that they did not fixed at all. We have been there for 4 days and heater never works. Room is super cold
Xuan Dung
4 晚浪漫旅行
10/10
Brian
2 晚行程
10/10
Nicely located, good parking.
Sarah
3 晚家庭旅行
10/10
真实旅客
1 晚结伴旅行
10/10
We had an excellent week at the Boulder Marriott. The bar and restaurant staff along with reception could not be more helpful, engaging and efficient. The room was clean and spacious and we could not fault the stay. Thank you
Anthony
7 晚浪漫旅行
10/10
Great service
Thomas
1 晚家庭旅行
10/10
Lovely property and well located to downtown shopping. Excellent service, clean room and comfortable beds.