The property itself was undergoing renovations. The cleaning staff were friendly and the woman I had at checkout was nice. Some of the staff were incredibly dismissive and almost rude - I asked about late checkout and was told outright they were booked out and that it would not be possible, even if I paid. The person was very short with me on the phone and made 0 effort to help in any way. I then booked a half day via another provider and stayed. They didn't even offer an apology or anything - after explicitly telling me the hotel was booked out. After even trying to be nice then the lady was rude and doubled down - it wasn't great.
Alex
Alex,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Place was pretty shabby. Had to pull out refrigerator plug because fridge made so much noise. Room had construction outside on Saturday and room was right next to elevator. No complementary water and no breakfast included
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Torrence
Torrence,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Let guests know about construction happening.
The building was under construction during the visit and wasn’t made aware of it before arriving or when I checked in from the staff. Didn’t realize it until I got in the elevator and saw a sign saying that the water would be shut off for a couple of hours during the day. Then went I got to my room I heard all the banging, dropping of items, etc. I’m just glad I wasn’t in the room majority of the time but when I tried to sleep in some or take a nap during the day it was hard with the noise. The staff was friendly though, but was just expecting more from my stay.
David
David,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
Skip it
I can’t believe this place has a 8.4 score. This is my trusted site for reading reviews and I was steered wrong this time. Service was mediocre at best. The rooms are very small and oddly shaped, we struggled to figure out how to open 2 carryons and not trip over them. The sink handles leaked and made a mess on the counter and you can hear everything happening in the rooms next door. The people were not loud, just no insulation. The bed was relatively comfortable and the room clean (mostly) but it wasn’t a 8+ property.
Heather
Heather,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Great friendly staff
Halley
Halley,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 22 日
I had a great experience
Shaheer
Shaheer,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Great staff. Great location. Quiet.
Tiffany
Tiffany,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 18 日
Jon
Jon,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Irvin
Irvin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 17 日
JAMES
JAMES,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 28 日
Cheryl
Cheryl,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 24 日
Amanda
Amanda,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 22 日
Front desk staff was excellent. Very welcoming and helpful.
Susan
Susan,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 21 日
Check in staff was attentive and responsive to needs. One of the reserved rooms was filthy and smelled like Marijuana.
Daniel
Daniel,1 晚家庭旅行
Travelocity真实住客点评
8/10 很好
2024 年 12 月 15 日
Hotel was quiet and comfortable, bed was a little firm but adequate
Noel
Noel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 15 日
Ed
Ed,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Alexander
Alexander,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 23 日
Tirza
Tirza,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 9 日
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 6 日
This property is covered in a sticky film-- on the tables, room furniture, floors, etc. Also, the room AC blows and smells of urine and the elevator smelled of urine.