Fridge was so noisy, we had to unplug it. Overall is ok, but we couldn’t accept excuse which staff replied when we used hot tub, seems like he didn’t want to waste energy to heat up hot tub. Also not allowed to bring towels provided at pool area to room. We didn’t know how it mattered if return after use.
Mi
Mi,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 24 日
Honestly if I wanted to stay ata motel 6 I would have made that reservation and saved about $60. Why on earth would you put a person into a handicapped room where the floor in the shower is broken through and the room smells like mold and old cigarette butts. Hey I get it fool me once shame on you, the property is a glorified motel 6 with a different sign. Worse thinking I had booked a best western I show up and the clerk tells me I don’t have a reservation. I did not know there were two supposed Best Westerns in Grants well actually one is a poor excuse for a hotel. No control of the water tempature and no clock and a chair that makes you wonder what street they found it on. As for the breakfast the point of staying at a best western was to get a decent breakfast. When you cannot eat anything but the yogurt that is a problem. This is the second bad hotel I have gotten from hotels.com in the past two trips, don’t you guys have any standards left?
Jose
Jose,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 24 日
Room was not clean. Bathtub had hair - including pubic hair (gross!). And generally looked dirty. The room looked unclean as well. Door had dirt and smudges all over. Floor didn’t look nice either. Then I was locked out of my room at 8 am after trying to get breakfast. Maintenance let me back in. He was very nice and helped me diagnosis what was leaking from my vehicle. Front desk man was also very helpful.
This is not my first day at this hotel in Grants. I drive to Arizona often and I need a place to overnight. Can’t imagine I will be back.
Debra
Debra,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 11 日
Yes fine didn't use it
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
I own a moving company so I was traveling through on business.
Ample safe parking.
Very respectful and relaxed front desk.
Hot shower.
Clean bathroom.
Clean and comfortable bed.
Great stay
Brendon
Brendon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Nice staff
Clean room
Lou
Lou,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 29 日
Myrna
Myrna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Clean rooms. Comfortable beds
Ron
Ron,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Room was very clean and updated. Like had a personal door to the outside.
Denise
Denise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Anna
Anna,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 12 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 9 日
Clean room
Lou
Lou,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 4 日
Room was warm
Jackie
Jackie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Yael
Yael,1 晚行程
Hotels.com真实住客点评
8/10 很 好
2025 年 10 月 24 日
Great stay, clean rooms.
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Was all around a 5 star…..will stay here again
Tina
Tina,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 22 日
Lyle
Lyle,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
Room was fairly but conditioner and body wash were not filled. Also, the bed was not clean. Urine stains on mattress and food on mattress. Bed was broken as well. Looked like they tried to remodel but they should of got new furniture if they were going to remodel. Especially the bed.