Hotel Zhibek Zholy offers a warm welcome with its free breakfast buffet, on-site restaurant, and dry cleaning services. Connect to in-room WiFi, unwind at the bar or explore business opportunities at the 24-hour business center.
Hotel Zhibek Zholy is a great choice for a stay in Shymkent. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
At a glance
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Hotel size
47 rooms
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Arriving/Leaving
Check-in time starts at noon
Express check-in/out available
Check-out time is 1:00 PM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Working away
24-hour business center
Meeting room
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Mosquito nets
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Raised toilet seat
Room amenities
Be entertained
75-cm Smart TV
Cable TV channels
Pay movies
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board (on request)
Window screens
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Single sofa bed
Premium bedding
Tempur-Pedic mattress
What to enjoy
In-room massage
Individually furnished
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Chef
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Restaurant Zhibek Zholy - Onsite family restaurant.
Karaoke Silk Way - Onsite karaoke bar. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of KZT 4000 per vehicle (one-way)
Laundry facilities are available for an extra charge of KZT 1000 per stay
Children & extra beds
Cribs/infant beds are available for KZT 10.0 per day
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Zhibek Zholy Hotel
Hotel Zhibek Zholy Shymkent
Hotel Zhibek Zholy Hotel Shymkent
Frequently asked questions
Does Hotel Zhibek Zholy offer free cancellation for a full refund?
Yes, Hotel Zhibek Zholy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Zhibek Zholy?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Zhibek Zholy?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Zhibek Zholy?
Yes, an airport shuttle is available. The charge is KZT 4000 per vehicle one-way.
What are the check-in and check-out times at Hotel Zhibek Zholy?
You can check in starting at noon. Check-out time is 1:00 PM. Express check-in and check-out are available.
Are there restaurants at or near Hotel Zhibek Zholy?
Yes, there's an onsite restaurant, Restaurant Zhibek Zholy.
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