Good location! Right in front of Plaza Mayor. Horrible service, if there is any! The front desk is so ignorant and careless about the request from the guests. I have to move my luggage in and out of the check room and limited information provided about the city. Very bad service at front desk! Besides, the hotel has bad sound proof system, you can hear everything from corridor. Not recommended!
Very convenient location. But for those who requires absolute quietness, please choose another hotel.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Hotel staff and hotel location were particularly outstanding.
Julio
Julio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 1 日
Best location!
Gerardo
Gerardo,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
It is ok! Walking distance to places of interest.
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
La ubicación es bastante privilegiada, el personal del hotel bastante amable, el desayuno bueno!! Sin duda regrearia
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Lovely large room overlooking the square. Comfy and nice to be able to open the windows in the warm evening.
Christine
Christine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Súper ubicación, enfrente de la plaza. La vista es hermosa. El hotel es antiguo pero bien cuidado. Todo muy limpio y funcional. El servicio de todo el personal muy atento
Alejandro
Alejandro,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
El hotel está muy bonito , súper bien ubicado ! el desayuno es bastante bueno y variado , las habitaciones muy bonitas ! El
Estacionamiento está muy lejos
jorge
jorge,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Great Historic Hotel
Beautiful historic hotel on the city plaza. Steps from the cathedral and shops. Friendly and professional service. Breakfast was good with a sweet and friendly hostess!
Diane
Diane,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Café da manhã muito bom! Atendimento ótimo da Sra. do café da manhã. Quarto, bom espaço para 02 pessoas. Falta iluminação mais adequada para os quartos.
A rather pokey room but nice facing main square.
Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.
DAVID
DAVID,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable.
We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.
Kalai
Kalai,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 5 日
The hotel door was broken and replaced by a piece of wood, which was not safe or comfortable. Front desk service very basic and no help given regarding food late at night. The hotel is also very old fashioned and the bathroom is a bit creepy with a showering system that is a joke and wets all room. This is not admissable for a top location hotel in Segovia which must have a significant flow of tourists and is not cheap.
Joao
Joao,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.