Apart from the inconvenience caused by the road maintenance outside the hotel, the living experience was good overall.
HEI YEUNG
HEI YEUNG,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 26 日
Good to have a short stay
Very nice and comfy hotel. Rooms are spacious. Quiet environment.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
No wifi throughout the whole stay which is not good enough in today's world. Staff claimed it was getting sorted but no sign of that. Restaurant ran out of multiple items from the menu despite not being particularly busy. Restaurant staff were very pleasant although food was average and slow to arrive.
David
David,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
It looks a lot better online than in reality.
A very dated hotel with threadbare carpets and screws holding the shower together.
£7.99 for a ham sandwich!! and three bar staff who completely ignored me as I stood waiting to be served.
Melissa
Melissa,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Overnight Stay
We all were only using the hotel as somewhere to sleep as were down to Dundee for a family BBQ
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
One night stay
Stayed for one night to attend concert at slessor gardens. Lovely comfy room, spotlessly clean. Enjoyed a swim/ sauna in the morning. Would definitely stay here again.
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
O
Booked a few months ago when parking was advertised as free now it’s not but was not told of this beforehand reception always seemed busy mould on bath but apart from that room clean comfortable housekeeping chap the door early even on check out day when they know you will be leaving anyway to get in
Shona
Shona,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Landmark stay
The staff execellent. The reception staff were friendly and very helpful. We also spoke to a waiter and he was trying hard to give us a good service.
The room was very clean and it was helpful to be given complimentary bottles of water as the weather was hot. The beds were very comfy.
I was disappointed that there is now a parking charge. I did not pay a parking charge last year and felt this was a plus point.
Patrick
Patrick,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 19 日
cancelled with less than 24 hours notice
The hotel cancelled on us with less than 24 hours to go, after several atttempts trying to get through to them i finaly got through.
Once speaking to the receptionist and then at first saying the room was still avaliable so after he went to check and called us back they confiremd the room had been cancelled after a littlle back and forth his attitude changed when we asked to speak to a manager and at this point he informed us that no manager was avaliable.
So after 3 different reasons for why the room was cancelled left us extremly annoyed and upset ith less than 24 hours to the event we were attending an no were to stay and no offer to help this eft us both very fustrated.
So after this I would not recomend.
Victoria
Victoria,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Very obvious smell of damp in the corridors
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Better value elsewhere
Asked several times for a fan and wasn’t given one despite being told one would be taken along several times. Restaurant poor quality food and I was served still frozen food for a starter. Overall customer service is lacking and there was a dirty cloth smell in the corridors. Bedding quality is poor with very soft pillows. This hotel is the same cost as many other better ones in Dundee.
Philip
Philip,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Anders
Anders,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Ernest
Ernest,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Mitchell
Mitchell,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Fhiona
Fhiona,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Beathe
Beathe,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Shona
Shona,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Stephanie
Stephanie,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Shocking service
The service at check in was absolutely terrible. We waited in a queue for over 45 minutes to check in. One woman at reception refused to check people in until her colleague (who was doing all the work) had to ask her several times to attend to the guests. Lots of unhappy festival goers because we missed an hour of the show due to the chaos in the lobby. No apology for the wait time either. To top it off we also had to pay to park in the hotel car park! Very disappointing.
Lorraine
Lorraine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Nice hotel, Good Room,Charges for parking
Nice hotel located on the outskirts of Dundee, only stayed one night and never used any facilities. Check-in was slow as only one member of staff on.However she was very helpful and had a pleasant manner .
Deluxe Room was great nice facilities and a brilliant shower .
Two negatives I could hear everything from the next room . The main disappointment was the £5.75 charge to park at the hotel.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Great hotel but the service needs to be better
It took 20 mins to get checked in as they could not find our booking despite telling me my name 2 mins before. To be fair though they did upgrade our room. The bar was a shambles. 2 members of staff serving who clearly had a language barrier as it took forever to get served despite it not being busy and we waited about 40 mins on 2 portions of chips.
Steven
Steven,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Geen aanrader
Toen we toekwamen schrokken we er al van dat we de parking nog moesten betalen, ondanks we al een kamer betaald hadden. £5 valt nog mee, maar is overbodig als gast van het hotel.
De kamer zelf was ruim en mooi in orde. De badkamer was ook netjes. Hier kunnen we niets op zeggen.
Het restaurant was gesloten toen wij er verbleven, dus het avondeten ging door in de bar. De bar was niet mooi ingericht & het eten zelf was ook niet zo lekker.
Tijdens het inchecken is ons niet verteld geweest dat we het ontbijt nog moesten betalen, dus dat was een verrassing ‘s ochtends. We waren wel genoodzaakt om hier te ontbijten omwille van onze dagplanning, maar het was veel te duur voor een ondermaats ontbijtbuffet.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
Room quite dated.
Staff member on gym reception was mos
Ellen
Ellen,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
My original room had an issue with the door lock and the staff were prompt to upgrade me to another room.