4/10
Front desk staff was rude. The hotels.com site for Oyo clearly states that the pets charge is a certain price. The front desk attempted to charge me a higher price. I tried to show them the listing on Hotels.com, and they refused to even look. They said it’s been at (that higher) surcharge rate for over a year. They’ve been negligent in updating that on Expedia & Hotels.com then.
Rude & unreasonable demeanor from front desk staff. Unwilling to compromise or even look at my booking. Will not stay here again.
Paul
1 晚行程