Staff was a lady at the desk and she was very nice and carried an ice bucket for me to my room. The AC wasn’t working properly - and the system to change the AC is very complicated - the room was teeny tiny as was bathroom. It was all okay but more like a holiday inn than a hotel. I had very noisy neighbors throughout the night and was woken up numerous times-I wouldn’t choose that hotel again.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 27 日
T
Herman
Herman,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Elan
Elan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Good Trip
Michael
Michael,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 9 日
The hotel location is convenient. The price is good for NYC. The rooms are very small. The bed is comfortable and the employees are helpful and polite.
Jina
Jina,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 7 日
We arrived at the hotel at 3:30pm ( 30 minutes past check-in). Our room was not ready and they couldn’t tell us when it would be… we were there to attend a shiva service so were forced to get ready in a public bathroom and leave our luggage in another families accommodations. We were told we would be called when the room was ready but did not receive a call. We had to go back to the front desk to find out our when we could get into the room ( past the time of our service). We were not able to get into our room till the evening when we arrived back only to find out that they had overbooked many rooms during our day. The rooms are extremely small and the AC stopped working in the middle of the night. Will not book again in the future.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
juanita
juanita,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Great spot in Upper East Side
Terrific little hotel. Clean, very well located. Just extremely tight.
Andy
Andy,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Great Boutique Hotel
This is a boutique hotel located on the upper east side. It’s extremely clean and quiet. Plenty of nice touches like water available all day. Coffee and tea available all day. Also there is a coffee bar and they will
Make you an espresso or latte (not free) plenty of great places to eat. My daughter lives a few blocks away and we wlll be coming here whenever we visit her.
Dina
Dina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
UES Hideaway
I've walked by this hotel so many times and wondered what it was like. I recently had the chance to check it out when visiting family in the neighborhood. It's a delight. Yes the rooms are small, but they're stylish, good lighting, good bed. The front desk women are absolutely lovely, friendly and helpful. I love being able to get a coffee then head back upstairs. The location is terrific for exploring the UES.
Karen
Karen,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Martha
Martha,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Very clean very friendly. I just Need free coffee
Jon
Jon,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Angela
Angela,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Voco at The Franklin was perfect from beginning to end. The staff was very friendly and accommodating. They were always willing to help with our tourist questions. The rooms were clean and the welcome cookie was delicious. Thanks for making our NYC trip perfect with your accommodations!
Michele
Michele,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 20 日
Well located to area museums.
Nina
Nina,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 18 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Great place to stay
clean and excellent location.. great shower and comfortable bed
steve
steve,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
I booked the hotel about a month before the trip. This was the closest hotel to the place where I had an appointment, so I choose it for that particular reason. I booked a double room and that was my mistake because the bed is smaller than the queen ben, and at the last moment we decided to take our little granddaughter with us to show her the City. When the front desk lady saw our group she was concerned that we might not like our room and wanted to show it to us before checking in. We were OK because we had to stay overnight only. But next time I will definitely order a bigger room. All the imperfections of the room were offset by the wonderful helping and caring staff. Perfect location, just several blocks to the Central Park. Convenient parking garage next door and several others near by. I know that we will need to come again for the same appointment, and I will definitely be booking this hotel again.
Nataliya
Nataliya,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 15 日
At $500/night this is considered a bargain lodging. Good neighborhood. Nice people. Thank goodness the rooms were relatively clean, but tiny and especially the lightless dungeon where I spent the last two nights was a depressing disaster.
Leon
Leon,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 15 日
Total of 4 nights. First 2 nights in decent room; second 2 nights in tiny, lightless dungeon basement. Depressing.
People were nice.
Susan
Susan,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Waschma
Waschma,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 11 日
Cristina
Cristina,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 10 日
Small rooms
The hotel was located very close to my daughter’s apt
The rooms and bathrooms are very tiny
It was fine for what I needed it for because t basically it was a 1 person room
The bathroom sink was sooo tiny
The room had 2 double beds and there was no space to walk
The safe was in the locked position and the clock told the wrong time
The sheets and towels were fine not bad at all
Right price right location