The lobby and dining area were decent, but the overall stay was disappointing. The main elevator was out of order, and the only working one had an expired inspection certificate (Dec 2024) — a serious safety concern. For guests with mobility issues, that’s unacceptable.
Cleanliness was also an issue. We were given stained towels twice, trash sat in hallways, and breakfast areas weren’t cleaned properly — food debris was swept into corners, and surfaces remained sticky. It seemed only two staff members were cleaning all three floors.
Our room had hair in the sink, a loose faucet, poor water pressure, and flat, uncomfortable pillows. The halls also smelled like marijuana, which might not bother everyone, but it’s not ideal in a hotel setting.
Staff was somewhat friendly, but it didn’t make up for the lack of safety and sanitation. I wouldn’t recommend this location. The property needs serious attention!