We've stayed at this hotel about 4 times and were always so happy to have stayed there in the past! It's been about 2 years since our previous visit (where we would have given 5 stars). Unfortunately in the past two years I think the hotel has gotten a lot more rundown, and the service and condition of the room is not great. We stayed for four nights and from the moment we checked in til the moment we checked out, our hotel reeked of cigarette smoke. It smelled like someone was dumping an ashtray into the ventilation system every hour. We alerted the staff about it every day. Starting on day 2 or 3 or our stay, the entire floor smelled like cigarette smoke, from the moment you left the elevator. They never looked into the cause or found the guest (or other issue) that was causing the problem. They sprayed some not-great-smelling cherry-cough-syrup-flavored air freshener the first two evenings we called the front desk. The third night, they literally just brought us the air freshener spray can and left. It was really unfortunate because we loved the bunkbed suites in the past, but will not be staying there again. Unfortunately the hotel isn't nearly as comfortable or clean as it used to be.