It took more than 20 minutes to check in. Because, the room was not ready at 6:00 PM. There was no bath towel at all. It is very lousy one. Please don't stay.
Cheol
Cheol,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Needs to be better cleaned
Someone's dirty bra and
Night dress was hanging in the bathroom, bathroom baseboards were dirty and spiderweb was in the corners in the bathroom.
George
George,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 22 日
A little overpriced
It was an ok stay,in my opinion it was a little overpriced for the accommodations. Park in lot was being worked on so there was nowhere to park,had to park in the next lot over,wasnt aware of that. Free breakfast was not that good at all
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 19 日
Gregory
Gregory,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Everything was nice, they were remodeling while my stay but overall it was nice
Nadia
Nadia,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
Tiffany
Tiffany,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
The staff was super friendly and the hotel was very clean.
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Bad business
Carpet was damp so it smelled like mildew and feet. It was supposed to be a coffee maker in room, it was not when ask still didn't get one. The pool was out , they said we can use the hotel across the street which it was cold and they didn't want to cut heat on in there. So we left early 😞
Rosemona
Rosemona,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Pretty Bad.
Had we not been traveling with our dog, we would have asked for a refund and gone elsewhere. The pool was out of service, which should have been made known when booking. The breakfast was bad. Just bad. Room had visible dirt on the floor and the shower was icky. Stains in the wall. Loud people at 3am and some vagrants hanging around. The front desk guys were super nice. They looked scared of the next complaint and refund request. Bless their hearts. This place was pretty gross overall.
Rozz
Rozz,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Not the best Best Western.
The room we booked was not ready when we arrived at 5ish. The person at the counter just ran off and said let me check if your room is ready and was gone for some time. We either had to wait or get a double room (vs king). After 9 hours of travel we just said yes. Air conditioner didn’t really work. No parking for trailers. Not really the best western I have stayed at before.
Michele
Michele,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 11 日
George
George,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
Justin
Justin,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 2 日
Went to check in at 8pm at night and room was not ready, was told it would be 5 minutes. 45 minutes later, room was still not ready and got refund.
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
My stay at best western was overall great. The staff was extremely friendly. Room was clean. The only problem was we didnt have a microwave or mini fridge when the website said ALL rooms include microwave and mini fridge. Also the tv wasnt working.
Amy
Amy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Kyle
Kyle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Diane
Diane,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Joseph
Joseph,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 21 日
Jessika
Jessika,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
The hotel was clean, smelled good, the room was very good, the bathroom very clean, hot water, the breakfast needs to be better, the options were very limited.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 19 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Its nice and clean place stay while you in Belleville area
MOHAMMED
MOHAMMED,14 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Jack
Jack,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 17 日
We were unable to get the King Suite we booked online and were told this was because the cleaning crew already left and they didn't have any clean and available. We ended up being placed in a regular Queen room. The main reason we booked this hotel was to take our son swimming only to find out that the pool was out of order. It would have been nice to have that information noted at the time I booked the room online!