Quick overnight stay while traveling through. Nice hotel overall, but due to current renovations, some entrance/exit doors were not accessible, which meant we had to park by the main lobby entrance and carry luggage down a long hallway--after climbing stairs (no elevator). The room was clean and comfortable, though, and the surrounding neighborhood was quiet and quaint.
joseph
joseph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Love this place
This hotel is always so clean, the front desk gals are super kind and fun to talk to, beds are comfortable and I always sleep so good. The breakfast is good also. This is my go to place when I need to stay in the area.
Jaime
Jaime,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Stuart
Stuart,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Beware!
BridgePointe Hotel Stay
- [ ] No place to safely park a truck and trailer, had to go to the back where there were 2 big holes in the fence where anyone could get to the vehicle. Our equipment was not very secure.
- [ ] Toilet was “sweating” when the lid was closed. Water was all over the lid and seat.
- [ ] Beds are like sleeping on concrete
- [ ] There was lotion in the soap dispenser and nothing in the lotion dispenser. I had to wash my hands with shower gel.
- [ ] Breakfast was good, but we discovered an outdated danish and let the girl who was tending the breakfast bar know about it and she said that as long as it wasn’t moldy it would be ok to eat it. We said that we weren’t going to eat it and she got an attitude and asked if we wanted to throw it away and we said that she could do what she wanted with it. She took it from us and huffed and turned around and forcefully threw it into the garbage. You don’t serve outdated products to customers.
- [ ] We went to check out and the front desk attendant, which happened to be the same breakfast bar attendant as in the previous complaint, was breaking down boxes in the room next to the front desk and didn’t even acknowledge that we were even there. My husband went to the room and asked if we leave the room keys on the counter and she just yelled out from the other room, yes. She didn’t take the time to come out of the room and check us out even after making eye contact with my husband. She was very unprofessional.
Warren
Warren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Steven
Steven,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
stay
Kelly
Kelly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
We got to our room it was a mess and they gave us a new room the vending machine was broke not much of a selection
Sabrina
Sabrina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
We were traveling through Council Bluffs and just needed a place for the night. Bridgepointe Inn & Suites was nothing fancy, but served our needs for one night. There was no elevator to the second floor, but that was okay for us. For the price, we would probably stay there again if in the area. Check in lady was very helpful and friendly.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 5 日
Horrible location
Horrible location, we heard cars and pickups reving up and taking off from the intersection all night. Not a great part of town either. A little hard to find the driveway as well. No elevator for second floor (had to carry our large suitcase up the stairs). VERY firm bed, super small bathroom. They’ve tried to “update”, but windows and walls are both old and thin. Service was friendly, but family and friends of workers hanging out around desk is unprofessional and just weird. Won’t ever be back.
Dale
Dale,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
We came to watch our grandson in the National Wrestling Tournament. We checked in easy with a very friendly staff. No problem at all. Rooms were clean, no carpet, which we liked. Only had a problem working the tv but, our staff came and helped us old people out. Gravy was late but good. The best was the wonderful hot showers♥️
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Pictures did not match actual hotel pictures and conditions. Didn't even check into hotel because the location seemed incredibly unsafe. If it was just me i would not have cared.
Max
Max,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
The staff was super friendly, the room was clean, the stay was great. The issue was breakfast. There’s 1 microwave, the biscuits have a sign that says “warm biscuit in microwave before adding gravy”…. But the staff kept the microwave tied up the entire 30 minutes I was there. Either the biscuits need to be pre-warmed, or add another microwave.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Great Service
This was the second stay at this location. Still great service and friendly people. Perfect stop between home and Lawrence KS.
Kathy
Kathy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 27 日
A horrible stay
Deeanna
Deeanna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
Luis
Luis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 27 日
Okay
Hotel was clean and while updated you could tell it was older. The breakfast was terrible. The morning staff yelled at customers on the phone in the breakfast room, additionally she was yelling on the phone during check out, very unprofessional.
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Clean and comfortable.
Laurie
Laurie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Walls and doors were very thin, you could hear anyone in the hall or next room.
Small bathroom with no fan.😳
Otherwise, clean economical place.