The hotel’s location is terrific, very near major attractions and close to many restaurants and pubs. A subway station is just around the corner, too.
The service was excellent. Staff was friendly and attentive. And the bar downstairs is really a cool place for a drink.
The rooms are small- as is the case with most London hotels. But my room was well designed and appointed. Plenty of feature comforts like heated floors in the bathroom. I’d stay there again, but upgrade to a larger room.
Timothy
Timothy,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Carlos
Carlos,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 4 日
NOT 5 star Hotel, clearly lacks maintenance
The hotel is rated as a 5 star, charging 5 star prices. With that I expect 5 star accommodations. While the room was clean, bed comfortable, the bathroom kept having a musty mildew odor, as I then discovered the shower was not properly being maintained and there was mildew everywhere. Definitely NOT 5 stars. Reported smell to hotel housekeeping, smell was removed but the mildew remained. Upon checkout was provided a 1 night 50% discount which is definitely not compensation for the amount paid. 5 stars is deceptive.
Stacey
Stacey,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Pedro
Pedro,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 15 日
Disappointingly tiny room
Strange check-in; instead of signing the papers and getting a key, I was asked to sit in the lobby; after a couple of minutes, they came with the paperwork; then after a couple more minutes, they came with the room key and brought me up there. Having had a long journey I would have preferred the traditional system which would have got me into my room faster. The main problem was that the room was the size of a prison cell in Alcatraz. I needed to iron a shirt and there was barely room to open the ironing board and stand beside it. I had to move some of their stuff from both the bathroom and the 'desk' just to have room for my own things without everything constantly falling on the floor. I even had to move the wastebasket. Their 'desk' was a kind of a shelf, and the chair was not the right height for it. The window was frosted, perhaps because it was about 3 feet from the building next door; you had to crane your neck to see a bit of sky and know whether the sun was out. The room was oddly-shaped too; like a triangle. On the positive side, the shower was nice (although the door did not close properly leading to water all over the floor). If you're happy with a tiny room, you can get one for half the price in this area.
Lionel
Lionel,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Had a great experience with staying at this beautiful hotel! VIP treatment from the check in to check out! Great location for all the major attractions within walking distance!
Floare
Floare,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Gregory
Gregory,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Ana karina
Ana karina,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
We stayed here at the end of our trip and wished we had gotten to stay here longer. Place was beautiful, staff super nice and breakfast was outstanding. We had a little hiccup with our TV and the guy helping us was very professional. He had to come back 3 times but fixed the problem and then the hotel made it right by comping our breakfast. Made us feel like they really were apologetic towards our mishap. Would definitely stay here again when back in town. Everything was great.
Sarah
Sarah,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
The staff was super friendly and caring. The place was safe and clean. Walkable to Victoria or St James station. Walkable to Buckingham palace. Very convenient. Good amenities.
Xavier
Xavier,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Gran ubicación
ivonne gabriela
ivonne gabriela,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
It was excellent no complaints about anything
Our best review is that we intend to return
PAUL
PAUL,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
Thomas
Thomas,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Close to London’s iconic landmarks
Our stay was good, overall. We didn’t have any concern - bed and pillows were comfortable, room is small but I’m sure that’s the case for most hotels in that area, love the heated bathroom floor, staff were nice and we were greeted with coffee/tea when we arrived. So close to Buckingham, Big Ben and London Eye!
Mary Joyce
Mary Joyce,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
A very well appointed hotel a short walk from Buckingham Palace and all the high-end theaters. Staff was uber professional, from front desk, usher, and room service.
Had the breakfast in the morning, and the service and food were all great. Would stay again.
Rafael
Rafael,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Great room, loved the bath!
Liz
Liz,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Shraiy
Shraiy,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Tailai
Tailai,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Great property incredible service
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Gary
Gary,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
Very modern almost to excess. Video menu was not the same as the actual in restaurant menu (Monkfish was listed on digital but not offered in the restaurant. This was disappointing.) But overall the experience was restful.