Verified
10/10 Exceptional
Mar 23, 2026
CHINMING
CHINMING, 1-night trip
Shangri-La Jakarta
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Photo gallery for Shangri-La Jakarta
In the heart of Jakarta's business district, Shangri-La Jakarta offers a unique retreat with an outdoor pool, children’s pool and water park access. Unwind at the spa with a facial or body scrub and enjoy international cuisine at one of four on-site restaurants. Guests rave about the helpful staff.
VIP Access
Reviews
Loved by guests
9.4 out of 10, Loved by guestsTop-rated by travelersTop-rated by travelers
Popular amenities
- Pool
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- 4 restaurants and 3 bars/lounges
- Full-service spa
- Outdoor pool
- Free water park
- Breakfast available
- 3 outdoor tennis courts
- Health club
- Sauna
- Steam room
- Valet parking
- Children's pool
For families (6)
For families (6)
- Children stay free
- Free cribs/infant beds
- Children's pool
- Playground on site
- Connecting/adjoining rooms available
- Private bathroom
The current price is CNY816
CNY816
CNY987 total
includes taxes & fees
May 23 - May 24
Why we love this property
Work and play paradise
Located in the city center's business district, this hotel offers 13 meeting rooms. Guests can enjoy the spa, tennis courts, and poolside bar after work.
Delectable dining spots
Culinary explorers can feast at 4 restaurants offering international and Japanese cuisine. A cafe and 3 bars add variety. Buffet breakfast starts each day.
Pool paradise
This luxury hotel boasts an outdoor pool, free water park, and children's pool. The pool area features loungers, umbrellas, and a poolside bar.
Room options
Check availability for these dates
Available filters for rooms
Showing 24 of 24 rooms
View all photos for Deluxe Twin Room
Deluxe Twin Room
- Sleeps 4
- Free WiFi
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
9.69.6 out of 10
Exceptional
20 reviews
(20 reviews)
- City view
- 43 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
9.49.4 out of 10
Exceptional
10 reviews
(10 reviews)
- City view
- 45 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- City view
- 43 sq m
- 1 bedroom
- Sleeps 4
- 2 Twin Beds
- Free WiFi
View all photos for Horizon Club Room, 2 Twin Beds
Horizon Club Room, 2 Twin Beds
10.010.0 out of 10
Exceptional
1 review
(1 review)
- City view
- 45 sq m
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
- Free WiFi
View all photos for One Bedroom Suite King
One Bedroom Suite King
- City view
- 88 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for One Bedroom Suite King
One Bedroom Suite King
- Sleeps 4
- Free WiFi
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
- City view
- 69 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Horizon Club Room
Horizon Club Room
- Sleeps 2
- Free WiFi
View all photos for Deluxe Twin Room
Deluxe Twin Room
- Sleeps 2
- Free WiFi
View all photos for Two Bay Suite
Two Bay Suite
- Sleeps 2
- Free WiFi
View all photos for Three Bay Suite
Three Bay Suite
- Sleeps 2
- Free WiFi
View all photos for Presidential Suite
Presidential Suite
- Sleeps 2
- Free WiFi
View all photos for Horizon Club King Room
Horizon Club King Room
- Sleeps 2
- Free WiFi
View all photos for Horizon Club Twin Room
Horizon Club Twin Room
- Sleeps 2
- Free WiFi
View all photos for One Bedroom Suite King
One Bedroom Suite King
- Sleeps 2
- Free WiFi
View all photos for Executive Suites Non smoking
Executive Suites Non smoking
- Sleeps 2
- Free WiFi
View all photos for Deluxe King Room
Deluxe King Room
- Sleeps 2
- Free WiFi
View all photos for Deluxe Twin Room Non smoking
Deluxe Twin Room Non smoking
- Sleeps 2
- Free WiFi
View all photos for One Bedroom Suite Twin
One Bedroom Suite Twin
- Sleeps 2
- Free WiFi
View all photos for Horizon Club Business King
Horizon Club Business King
- Sleeps 2
- Free WiFi
View all photos for Deluxe King Room
Deluxe King Room
- Sleeps 2
- Free WiFi
View all photos for Horizon Club King Room
Horizon Club King Room
- Sleeps 4
- Free WiFi
View all photos for Horizon Club Twin Room
Horizon Club Twin Room
- Sleeps 4
- Free WiFi
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About the neighborhood
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
What's nearby
- Golden Triangle - 5 min walk - 0.4 km
- Grand Indonesia - 13 min walk - 1.1 km
- Thamrin City Shopping Mall - 14 min walk - 1.2 km
- Bundaran HI - 14 min walk - 1.2 km
- Plaza Indonesia - 17 min walk - 1.5 km
Getting around
- Halim Perdanakusuma Intl. Airport (HLP) - 29 min drive
- Soekarno-Hatta Intl. Airport (CGK) - 44 min drive
- Jakarta Karet Station - 7 min walk
- Jakarta Sudirman Station - 12 min walk
- Dukuh Atas Station - 15 min walk
- Stasiun MRT - Setiabudi - 12 min walk
- Dukuh Atas MRT Station - 13 min walk
- Bendungan Hilir MRT Station - 22 min walk
Restaurants
- B.A.T.S. - 1 min walk
- SATOO - 3 min walk
- JIA - 3 min walk
- Nishimura - 1 min walk
- Starbucks - 3 min walk
About this property
Shangri-La Jakarta
- Shangri-La Jakarta features a free water park and puts you just a 5-minute drive from Bundaran HI and Grand Indonesia. Guests can visit the spa to be pampered with massages, body wraps, or facials, and SATOO, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Stasiun MRT - Setiabudi is 12 minutes and Dukuh Atas MRT Station is 13 minutes.
At a glance
Hotel size
- 662 rooms
- Arranged over 32 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite valet parking (USD 6.75 per stay)
- Wheelchair-accessible parking on site
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
- 4 restaurants
- 3 bars/lounges
- Poolside bar
- Coffee shop
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Free water park access
- Children's pool
- Playground
- Children's menu
- Children's games
- Toys
- Lifeguard on site
What to do
- Tennis
- Shopping
Working away
- Business center
- 13 meeting rooms
Services
- 24-hour front desk
- Concierge services
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Pool loungers
- Pool umbrellas
Facilities
- Built in 1994
- ATM/banking
- Garden
- Terrace
- 24-hour fitness center
- An outdoor pool
- Free water park
- Full-service spa
- 3 outdoor tennis courts
- Sauna
- Steam room
- Banquet hall
Accessibility
- Braille/raised signage
- Elevator
- Elevator door width (inches): 44
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 10 on-site accessible parking spaces
- Assistive listening devices available
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 43
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Accessible shuttle
- Visual alarms in hallways
- Handrails in stairways
- Stairway handrail height (inches): 39
- Front entrance ramp
- Wheelchairs available on site
- Visual doorbell notification
- Hand-held showerheads
- Magnifying mirror
- Portable shower seat
- Lowered electrical outlets in bathroom
- Roll-in shower
- Roll-in shower width (inches): 51
- Doorbell and phone notification
- Lever door handles
- Phone accessibility kit
- Well-lit path to entrance
- Stair-free path to entrance
- 5 stairs to reach property
- Hospital bed available
- Portable hoist available
- Ceiling hoist
Room amenities
Be entertained
- 49-inch LED TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Down comforter
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Separate bathtub and shower
- Bidet
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Dining
SATOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Nishimura - This restaurant specializes in Japanese cuisine. Open daily.
Rosso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
JIA - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
B.A.T.S. - This bar specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 24 to 26 for adults, and USD 12 to 13 for children
Renovations and closures
The following facilities or services will be unavailable from June 1 2026 to June 30 2026 (dates subject to change):
- Sauna
The following facilities are closed seasonally each year. They will be closed from May 26 to May 27:
- Bar/Lounge
- Sauna
- Spa
The property will be renovating from June 1 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
- Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
- Rollaway beds are available for USD 26.0 per night
Parking
- Valet parking costs USD 6.75 per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta
Frequently asked questions
Does Shangri-La Jakarta offer free cancellation for a full refund?
Yes, Shangri-La Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Jakarta?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Jakarta?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Jakarta?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Jakarta?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Shangri-La Jakarta and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Shangri-La Jakarta also has 3 bars and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Shangri-La Jakarta?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around Shangri-La Jakarta like?
Shangri-La Jakarta is in the heart of Jakarta, a short 7-minute walk from Jakarta Karet Station and 18 minutes' walk from Thamrin City Shopping Mall.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.0
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
- Breakfast was a standout with a wide selection and great combination of international cuisines. (5 reviews)
- The spa offered a full nordic circuit with hot tub, cold plunge, sauna, and steam room, along with excellent service. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Children
Food
Public sauna
Bed
Reviews
Verified
10/10 Exceptional
Jan 19, 2026
Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Leo
Leo, 3-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Front desk staff was extremely helpful despite the hotel was very busy with full occupancy
Charlie
Charlie, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2025
Nice, quiet hotel and convenient
Budiman
Budiman, 4-night trip
Verified
10/10 Exceptional
Jul 18, 2025
The service is among the best in 5 Stars hotel.
Kim Yong
Kim Yong, 4-night trip
Verified
10/10 Exceptional
Aug 25, 2024
Very good service and food
luis
luis, 7-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Excellent service. Also would highly recommend horizon room. Lunch at the buffet restaurant is best I have had and the buffet changes daily.
Jan
Jan, 5-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Room was spotless and the staff were fantastic.
Really enjoyed my stay in Shangrila Jakarta and the helpfulness and friendliness of all the staff from the people at the doors to the desks to the restaurant staff made my stay that much better.
Thank you, everyone
Niko
Niko, 3-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Excellent service. Recommend horizon room. Buffet restaurant is second to none.
Jan
Jan, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Very helpful and friendly staffs at club floor
Albert Yesudian
Albert Yesudian, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2023
All staff at the hotel were very friendly and I felt that I am welcomed from arrival to departure.
Masafumi
Masafumi, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2024
The staff were amazing and so friendly I couldn’t fault them
Zoe
Zoe, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2023
Beautiful place with fantastic staff all across
Excellent service made me feel like at home and welcomed
Dhiraj
Dhiraj, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Of the hundreds of hotels I've stayed in lifetime this Hotel is easily the best I've ever stayed at. No exageration. The most beautiful Hotel with amazing restaurants and the friendliest staff I have ever met. This is a 6 star Hotel.
Bruce
Bruce, 2-night trip
Verified
10/10 Exceptional
Jun 1, 2025
There is no better hotel in Jakarta than Shangri-La! The service and quality is unrivalled.
Yofri Hasan
Yofri Hasan, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2023
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Nadiem
Nadiem, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2025
I have stayed at the Hotel Shangri-La in Jakarta on multiple occasions. It is a nice hotel with friendly and professional staff. Breakfast is a great combination of Indonesian, western, and other foods. The pool and children’s water play area make this a great option for those traveling to Jakarta with children.
Caleb
Caleb, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Nice hotel with excellent staff service, but the breakfast area downstairs was very crowded with not much food variety… another minus is that the location is a little bit far away from some convenient stores. But in general I recommend the SLJ.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Oct 4, 2024
Excellent service and facilities
Stayed 3 nights with executive club access. Excellent spa, bar and nightclub with live music every night. Great food in the executive club. Excellent service from all staff. Very happy with the stay
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Jan 15, 2024
Very good experience. We like Shangri-La. Everything available in one Hotel. No need to go out. Wonderful and friendly service make the stay unique.
Peter
Peter, 3-night trip
Verified
10/10 Exceptional
Mar 31, 2024
One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Vladimir
Vladimir, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2024
Exactly what we expected…
My wife and I were impressed when we stayed at the Shangri-La in Cebu and therefore we decided to book another Shangril-La for a brief stay in Jakarta.
We were not disappointed with the service being very good, all staff attentive and the hotel being to a high standard.
The breakfast was again a stand-out part of the stay with a wide selection.
Even though we were not travelling with children, the hotel seems very good at looking after people with kids with lots of things to keep the little ones occupied.
D J
D J, 2-night trip
Verified
10/10 Exceptional
Feb 29, 2024
Extreme glamour. Gorgeous lavish rooms, an unthinkable continental breakfast, and impressively large lounge and pool grounds. There are tennis courts, a 24 hour gym, and there was live music in the lounge both nights we were there. The biggest surprise for me was the spa -- there's a full nordic spa circuit that is free to use, complete with hot tub, cold plunge, sauna, and steam room. Service was the best I've experienced. Absolutely worth the money.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2026
Great place
Frank
Frank, 1-night trip