I m very disappointed I booked a room on 6/6 at:1130 in the morning I wasn't sure if I was going to make it again so I canceled at238pm 22 minutes before 3pm please h refund my money as soon as possible
I followed protocol and contacted the property and they said they refunded the money on 6/7
Keith
Keith,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
It was amazing
Angela
Angela,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Dope
Was nice. Mangement changed my room to provide a better stay which was appreciated.
Christopher
Christopher,9 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 31 日
Bed bugs!!!!!!
The hotel was filthy on the outside. grossest experience I have ever encountered in all my years of hotel stays. These pictures make me nauseous. The bed was infested with these huge bed bugs. The entire room looked like the roof had caved in and was falling apart. Needless to say we never let anything but our feet touch the floor!!! Hotels customer Service, however was on point once we contacted and sent pictures they refunded my money and we were able to get another hotel room.
Tracy
Tracy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 24 日
Not safe
I didn’t stay it’s not safe there. I checked in and go to the room to see ppl standing out there doing drugs and drinking like that’s the hang out spot. Police was called and they said nothing they could do unless they was fighting. I wasn’t the only one that checked right out there was three other ppl that checked out first.
Billie
Billie,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 24 日
Marcelo
Marcelo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 22 日
Alex
Alex,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 8 日
Cheryl Petruzzi
Cheryl Petruzzi,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 5 日
Disappointed
Tha room was dirty(dried food on the floor, rusty,dirty safe.holes in the walls all over the place. The tv had no legs and was sitting on the dresser leaning against the wall. I didn't stay and am still waiting on my refund.
Sonny
Sonny,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Chanice
Chanice,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 2 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 1 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 29 日
Ian
Ian,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Stay Away! Worst room ever…
The absolute worst place I have ever stayed in. Damaged room , burn holes in the blankets…. Stay away!
Rob
Rob,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Roach and Biohazard Disgusting.
I WANT A COMPLETE REFUND. THIS PLACE HAD ROACHES AND BIOHAZARD BEDDING. ABSOLUTELY DISGUSTING. THIS PLACE SHOULD BE CONDEMNED. THE ADVERTISEMENT IS A LIE. WE LEFT QUICK FAST AND IN A HURRY.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Horrible, scary
I would not recommend this hotel to families or anyone looking for a safe and comfortable stay. The surrounding area felt very unsafe, and I was extremely concerned for the wellbeing of my children and myself. The hotel itself did not meet basic expectations for cleanliness and security. We did not feel comfortable staying the night and chose to leave early. I strongly urge management to address these serious concerns to better protect future guests.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Never Again.
The staff/ maintenance man was very polite but he was only one person. Our room smell very bad. We had dirty towels in or room. Stained sheets, burned holes in the bed spreads. Burn markes on bathroom sink. Bathroom door rubbed toilet as you opened the door. The top of the door would stick and pull apart. The door had two nails that were sticking out where they tried to nail the door back together. The stairs were covered in trash. Slip hazard. Beer cans thrown all at the bottom of the stairs. They changed my room but the other room was about the same. I would have changed Hotels except everything was booked due to conventions and ballet in town. I would like a refund but I had to stay there.
sheryl
sheryl,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
The hotel looks like it's last update was in the 80s
Tom
Tom,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Luis
Luis,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Room needed repairs
Raleigh
Raleigh,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
The rooms were old and not very clean. Needed an update. The breakfast offered was subpar.
Theodore
Theodore,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 13 日
The faucet ran…not dripped the entire time. We turned off the valves under the sink to get it to stop.
I had to ask for a broom after entering the room as the floor was quite dirty.